Michael Bruzik

Michael Bruzik is an accomplished operations executive with vast business, managerial, and technological competencies. With a hands-on, customer-focused problem-solving approach, he executes with a value-add customer orientation, transformational leadership style, and unwavering integrity. Bruzik has successfully built, led, and optimized global operational capabilities in public, pre-IPO, and privately-held start-ups, turnarounds, and expansions.

Bruzik's background spans different industries, including information technology, broadcasting, online media, music, and med/pharma. He has created and transformed operational capabilities to mediate gaps between emerging technologies' potentials and their practical realities of development, deployment, adaptation, and support. Bruzik's core competencies include back-office people, processes, systems, billing ops, customer contract management, leadership, human capital management, technology implementation, offshore, and remote operations management.

Bruzik studied at different higher education institutions, including Hofstra University, New York Institute of Technology, University of Connecticut, and the School of Hard Knocks - NY Music and Television Industries. He has also acquired various industry certifications, including Six Sigma Green Belt, Customer-Focused Selling, Solution Selling, Helpdesk Management, and various Microsoft certifications.

Throughout his career, Bruzik has held various executive positions, starting from Director, Business Processes and Client Administration, Reuters Health Information Services, Practice Director, Technology Services at Corporate Software and Technology, Inc., VP Customer Operations at WatchIT.com, VP Operations at 24/7 Real Media, and VP Financial Information Systems(2005 - 2011), VP Billing Operations (2011 - 2018) at Intralinks.