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Mia Lauze
Director Communications and Stakeholder Engagement at Australian Financial Security Authority (AFSA)
Professional Background
Mia Lauze is a highly skilled communications and stakeholder engagement professional, who has dedicated her career to enhancing outreach and fostering strong connections within the government and not-for-profit sectors. With a wealth of experience, she has developed a keen understanding of how to effectively communicate, engage stakeholders, and drive initiatives that benefit the community and beyond. Currently, Mia holds the esteemed position of Director of Communications and Stakeholder Engagement at the Australian Financial Security Authority (AFSA), where she plays a vital role in shaping the organization's communications strategy and strengthening relationships with various stakeholders.
Prior to her current role at AFSA, Mia showcased her leadership and strategic communication skills as the Manager of Communications & Outreach at the Energy & Water Ombudsman NSW (EWON). In this capacity, she was instrumental in promoting the organization's vision and services, while also expanding its outreach initiatives to ensure the community was well-informed of their rights and services available to them.
Mia's career also includes significant contributions as the Communications Manager for the Digital Licence Program at Service NSW, where she effectively communicated important changes and benefits to the community, ensuring a smooth transition to digital services that enhance user experience. As Head of Communications and Research at Service Skills Australia, she utilized her research acumen to inform her communication strategies, thereby contributing to the advancement of vocational education and training.
Throughout her career, Mia has also excelled in roles such as Stakeholder Engagement and Communications Manager at the NSW Small Business Commissioner and Assistant Director of Industry Engagement at the Department of Broadband, Communications and the Digital Economy. Her diverse experiences have provided her with a comprehensive understanding of various industries, enabling her to tailor her communications approach to meet the unique needs of each stakeholder group.
Furthermore, as the National Training Manager at the Community Broadcasting Association of Australia, Mia worked passionately to enhance community broadcasting through effective training programs and stakeholder engagement. Her commitment to fostering communication and collaboration remains evident throughout her impressive career history.
Education and Achievements
Mia Lauze earned her educational credentials from the University of Technology, Sydney, where she studied disciplines that emphasize effective communication and stakeholder engagement. Her academic background laid the foundation for her successful career, equipping her with essential skills and knowledge that she has applied throughout her diverse professional journey.
In her various roles, Mia has achieved numerous accolades and consistently demonstrated her ability to improve communication strategies, increase engagement levels, and drive successful project outcomes. Through her innovative approaches to stakeholder engagement, she has successfully built lasting relationships with diverse community groups and organizations, further solidifying her status as a leader in the field.
Mia's commitment to excellence and her passion for effective communication set her apart in the realm of stakeholder engagement, empowering her to contribute positively to the organizations she has served. Her impressive track record and unwavering dedication to her work highlight her as a respected figure in the communications landscape.
Notable Achievements
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Director of Communications and Stakeholder Engagement at AFSA: Mia's current role at AFSA showcases her ability to lead communication efforts within a significant government agency. Her strategic initiatives help enhance the organization's visibility and stakeholder engagement strategy, allowing AFSA to fulfill its mission effectively.
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Manager Communications & Outreach at EWON: During her tenure at EWON, Mia successfully spearheaded outreach programs that heightened visibility and awareness of the organization's services, directly benefiting consumers across New South Wales.
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Launch of Digital Services at Service NSW: As a pivotal figure in the Digital Licence Program, Mia facilitated the community's transition to digital services, fostering enhanced user experiences and operational efficiency.
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Head of Communications and Research at Service Skills Australia: Mia's leadership in this role allowed her to integrate research with communication practices, contributing to better-informed strategies that supported vocational education and training improvements.
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Engagement Initiatives with Small Businesses: At the NSW Small Business Commissioner, Mia developed and implemented stakeholder engagement strategies that fostered relationships with the small business community, ensuring their voices were heard and concerns addressed.
By continuously striving for excellence and innovation in her work, Mia Lauze has established herself as an integral part of the communications and stakeholder engagement landscape, consistently promoting awareness, communication, and connectivity across the sectors she serves.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
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