Suggestions
Mha Ian D. Broad-White
Director Of Support Services at Park Center, Inc.
Professional Background
Ian D. Broad-White is a distinguished healthcare leader with over eight years of rich experience in healthcare administration. His specialty lies in guiding non-profit healthcare organizations, particularly in enhancing the accessibility of healthcare for underserved communities. Ian's unwavering dedication to empowering patients and improving health literacy resonates throughout his career, setting him apart in the healthcare industry. Currently serving as the Practice Manager at Park Center Health & Wellness, he plays a pivotal role in integrating physical and behavioral health services in a primary care setting. This innovative approach reflects his commitment to providing comprehensive and holistic healthcare solutions, ensuring that patients receive the support they need under one roof.
Colleagues and peers recognize Ian for his personable demeanor, strong organizational skills, and a goal-oriented mindset that drives results. His ability to tackle challenges head-on and embrace continuous learning has made him a valuable asset within the organizations he has served. Ian is not just a manager; he is a leader who takes pride in seeing projects through from inception to completion, ensuring optimal outcomes for both the organization and the patients.
Education and Achievements
Ian holds a Master's of Healthcare Administration (MHA) and a Master's of Business Administration (MBA), both conferred by the esteemed University of Saint Francis. Achieving an impressive GPA of 3.94 in both graduate programs reflects his commitment to academic excellence and deep comprehension of healthcare management and business practices. Prior to his master's degrees, Ian earned a Bachelor of Applied Science (BASc) in Public Health from Indiana University Bloomington, where he graduated with a commendable GPA of 3.103. This educational foundation has equipped him with a robust understanding of public health principles and practices, which he religiously applies in his current role and throughout his career.
In his earlier roles, Ian demonstrated his versatility and adaptability in various capacities within the healthcare sector. Beginning his journey as a Dental Front Desk Staff member at Matthew 25 Health and Dental Clinic, his career quickly evolved, leading to positions such as Front Desk Coordinator & EMR Administrator, Clinic Business Coordinator & EMR Administrator, and eventually the Director of Community Relations and Marketing. Each role contributed to his holistic understanding of healthcare operations, stakeholder engagement, and community relations, further solidifying his reputation as a competent leader in healthcare administration.
Professional Experience
Practice Manager at Park Center Health & Wellness
In his current role as Practice Manager, Ian oversees the operations of a primary medical clinic dedicated to innovative healthcare delivery. His leadership ensures that the clinic operates seamlessly, meeting the needs of patients while enhancing the efficiency of medical services. His commitment to integrating care reflects a forward-thinking approach aimed at fostering patient engagement and improving health outcomes.
Director Of Support Services at Park Center, Inc.
Prior to his role at Park Center Health & Wellness, Ian served as the Director Of Support Services at Park Center, Inc. Here he played a vital role in coordinating support services for the organization, ensuring that the fundamental needs of the healthcare team were met while fostering an environment that prioritizes patient well-being.
Client Engagement Analyst I at Parkview Health
Ian's analytical skills were honed further when he worked as a Client Engagement Analyst I at Parkview Health. This role enabled him to engage directly with clients, analyzing health service utilization and contributing valuable insights to improve patient care strategies.
Director of Community Relations and Marketing at Matthew 25 Health and Dental Clinic
In an earlier role as Director of Community Relations and Marketing at Matthew 25 Health and Dental Clinic, Ian utilized his communication skills to build robust community partnerships that elevated the clinic's outreach and visibility within the community. By focusing on marketing initiatives, he improved public awareness of the clinic's services, ultimately driving patient enrollment and engagement.
Clinic Business Coordinator & EMR Administrator at Matthew 25 Health and Dental Clinic
Ian's time as a Clinic Business Coordinator & EMR Administrator underscored his technical expertise in managing electronic medical records. His contributions in this role streamlined clinic operations and enhanced data management practices.
Personal Approach and Philosophy
Ian embodies a philosophy that prioritizes personal connection and a collaborative approach to healthcare. He believes that empowering patients starts with improving health literacy, which is central to his initiatives within the organizations he has served. His perspective on healthcare is shaped by the values of compassion, education, and a commitment to serving the most vulnerable populations. Ian's approachable nature ensures that he fosters trust and open communication with both colleagues and patients, contributing to a positive health care culture.
Notable Achievements
Throughout his career, Ian has successfully developed and implemented innovative programs that have made significant impacts on the organizations he has worked with. With a strong focus on operational effectiveness, he has ensured that healthcare services are not only accessible but also of the highest quality. His achievements speak to his ability to meld academic knowledge with practical application, creating healthcare environments where patients can thrive.
Among his notable achievements is the integral role he played in establishing an integrated care model at Park Center Health & Wellness, demonstrating his forward-thinking approach and commitment to patient-centered care. Ian's efforts in community relations have also generated a notable increase in local engagement and patient trust, positioning the clinic as a trusted healthcare resource in the community.
Conclusion
Ian D. Broad-White is a dynamic healthcare professional whose extensive experience and educational background equip him to meet the multifaceted challenges within the healthcare sector. His passion for improving patient care, empowering underserved communities, and fostering health literacy is evident in all aspects of his work. Ian's leadership continues to pave the way for innovations in healthcare administration, striving to create a brighter future for healthcare delivery across communities. As he progresses in his career, he remains committed to lifelong learning and addressing the evolving needs of the healthcare landscape.
Location
People also viewed
Related People
Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.