Mercedes De Luca

Mercedes De Luca is a seasoned technology leader with over 20 years of experience in consumer internet and software technology. She has a strong focus on customer satisfaction, business profitability, and leadership excellence.

Mercedes has held various key roles including COO, CIO, CTO, GM, and CEO in both venture-backed, private, and public technology companies, particularly in internet consumer, e-commerce, and software sectors.

She is passionate about inspiring talented individuals to excel and emphasizes the importance of focusing on what truly matters. Mercedes excels in blending startup innovation with corporate environments, aiding startups in scaling up effectively.

Her expertise spans across leadership, general management, information technology, customer experience, product development, e-commerce, personalization, digital marketing, business development, business operations, strategy, and execution.

Mercedes holds an MBA from Santa Clara University's Leavey School of Business and a Bachelor of Science in Electrical Engineering with a major in Computer Science from Columbia Engineering.

Throughout her career, Mercedes has worked in various reputable organizations including Pebble Beach Resorts, Basecamp, Sears Holdings, Yahoo!, and Interwoven. She has also served on boards of prominent companies like PFSweb, Inc., INETCO Systems Limited, and Baynote.

With a strong background in technology and business, Mercedes De Luca continues to drive business growth through strategic thinking, deep execution, and a keen focus on delivering exceptional customer experiences.