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Melody King
Customer Success Professional, SaaS | Platform Development, Client Training
Melody King has over fifteen years of experience in customer success and account management in the SaaS and technology industry.
Known for delivering value to clients through the creation and implementation of customer success plans that enhance satisfaction, retention, revenue growth, and product development.
Highly skilled in client relationship management, product development, cross-functional team leadership, and customer success strategies.
Expertise in data analysis, compliance, project management, technical communication, software integration, and customer retention.
Proficient in utilizing various software and tools like MS Office, G Suite, Salesforce, and more.
Educational background includes MM in Music Business & Entertainment Industries and BBA in Business Management from the University of Miami.
Previous roles include President/Founder at Los Feliz Animal Rescue, Director of Customer Success at Skild, Partner Operations Manager at Gumiyo/Talus Labs, Senior Account Manager at mBlox, and more.