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Melissa Vaz
Quality Assurance Engineer at Haptik
Melissa Vaz is a Quality Assurance Engineer II currently working at Haptik, a company specializing in artificial intelligence and chatbot technology.2 She has hands-on experience across chatbots in various industries, including Healthcare, Edtech, Ecommerce, and BFSI (Banking, Financial Services, and Insurance).2
Melissa's career at Haptik has been an interesting journey. She started as a Chat Assistant and later transitioned into a Bot QA role.1 This transformation is part of Haptik's initiative to retrain their human assistants to work with AI technology, demonstrating how AI can create new job opportunities rather than eliminate them.
In her current role as a Quality Assurance Engineer, Melissa is responsible for ensuring the quality of Haptik's products and services. Her work likely involves testing and improving the performance of chatbots, as well as contributing to the development and maintenance of AI-powered conversational interfaces.
Melissa's LinkedIn profile can be found under the username melissa-vaz-93406b206.2 Her career progression at Haptik serves as an example of how companies in the AI sector are creating new roles and upskilling their workforce to adapt to technological advancements.
