Melissa Santos

Melissa Santos is a seasoned marketing professional currently serving as the Director of Consulting and Strategic Services at Relationship One.1 In this role, she is responsible for leading a team of consultants, strategists, and technical architects to deliver exceptional client experiences. Her key responsibilities include:

Professional Experience

• Developing and delivering strategic and consulting services
• Optimizing delivery processes
• Enhancing client relationships and developing roadmaps for client success
• Working closely with sales and marketing teams
• Serving as a "sales engineer" to define scope and requirements for new client engagements

Prior to her current position, Melissa held several other roles at Relationship One, including:

• Director, Strategic Services (November 2017 - October 2018)
• Regional Manager, Marketing Automation Services (October 2015 - November 2017)

Career History

Before joining Relationship One, Melissa's career included positions such as:

• Marketing Consultant at Tinge of Blue (2008-2012)
• Marketing Manager at Rose Displays (2004-2007)
• Marketing Communications Manager at Rose Displays (2001-2004)
• PR Associate at Lois Paul & Partners (2000-2001)
• Associate Account Manager at Arnold Worldwide (1999-2000)

Education

Melissa holds the following degrees:

• M.B.A. in Marketing from the University of New Hampshire (2004-2008)
• B.A. in Communications from Boston College (1996-2001)

Throughout her career, Melissa has demonstrated expertise in marketing strategy, digital marketing, marketing technology management, and client relationship development.1