Arizona State University

Senior Recruiter

From our headquarters in Phoenix, AZ, Canyon Staffing provides top-quality Accounting, Administration/Operations, Engineering, and IT professionals to local companies in all industries. We have a proven track record of excellence in the staffing business. Our leaders have been in the staffing industry for more than 20 years and each of our account managers and recruiters has spent at least the last eight years providing our clients with top talent. We only employ seasoned staff to support your resource requirements.

Canyon Staffing maintains a comprehensive “bench” of qualified staff available to be on-site within 48 hours. With our network of highly skilled professionals and strategic partners, Canyon Staffing is confident we will be able to meet your staffing requirements.

We are a financially secure company that is committed to the valley and the clients we serve every day. We bring a huge skill set and some outstanding talent to help meet the short and long-term needs of our clients.

Canyon Staffing

HealthTECH Resources provides leading healthcare consultants who leverage expertise to offer innovative, valuable and scalable information technology and management solutions.

Headquartered in Phoenix, Arizona, HealthTECH Resources Inc. is a principal healthcare IT consulting firm that provides unparalleled staffing and strategic consulting solutions for healthcare.

When you partner with us, you’re benefiting from three decades of resourcing excellence. Our founders have years of experience working with big 8 consulting companies, providing recruitment, strategic guidance and operational infrastructure to top healthcare clients.

HealthTECH Resources, Inc.

Senior Healthcare IT Recruiter

Satisfied all customer needs and helped them succeed financially, while soliciting new accounts and cross-sell products and services. Prospected for business opportunities in the branch and community, and retained and grew Premier Business customers. 

Resolved difficult customer situations effectively while delivering friendly customer service and ensuring the highest level of customer satisfaction. 

Responsible for opening and closing of the branch and ensuring compliance with audit and operational regulations and guidelines. Branch as a whole exceeded every quarter’s audit review at an average of 95%.

Exceeded challenging sales and referral goals by creating long-term relationships in person and by phone. Successfully met all 5 metrics of sales goals 5 out of 6 quarters.

Wells Fargo

Personal Banker

Successfully maintain and exceed the Relationship Management Business Plan to ensure completion of escalation initiatives and obtain an attrition goal of 18%.

Satisfy merchant needs through prompt resolution of merchant’s issues and timely follow-up on escalation assignments.

Act as a liaison between sales representatives and merchants in order to maintain highly successful customer service relationships and to exceed customer service expectations. 

Perform rate reviews, produce pricing modules and contract renewals to better serve merchant’s processing needs.

Identify cross-sell opportunities within the Relationship Management department to enhance the overall merchant experience. This includes designing and implementing initiatives necessary to improve those opportunities.

Maintain a 91% rate of first call resolution regarding escalated customer service issues and support. This ranked the highest within the Proactive Service Management department.

Melissa Munk