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Melissa Malcolm
Customer Engagement | CRM Strategy | Insight Mining | Lifecycle Marketing | Retention | Loyalty | Consulting | Digital Transformation
Melissa Malcolm is an Independent Contractor specializing in Customer and Business Strategy at MJM Collaborative Consulting, LLC. With over 15 years of experience, she focuses on helping brands effectively find, retain, and win back customers. Her expertise includes engagement strategy and troubleshooting for various business challenges.
In addition to her consulting work, she is active on LinkedIn, where she shares insights related to HR, learning, and entrepreneurship. Her professional background emphasizes a strategic approach to customer engagement and business growth, making her a valuable asset in the consulting space.