Melissa Koch

Melissa Koch is an accomplished ITIL Foundation certified professional and security enthusiast with a wealth of experience in project management, network infrastructure, security, and compliance within mid-to-large size organizations, including a major global retailer. She is highly regarded for her excellence in customer service, both internally and externally, her adept strategic planning and execution skills, track record of consistent on-time project delivery, and efficiency in work process flow.

Melissa pursued her academic endeavors at Webster University, where she studied for a Masters in Business Administration. Prior to that, she completed a Bachelor of Science in Management and Communications from Devry University.

In her professional journey, Melissa Koch has held key roles at reputable organizations. She currently serves as an Information Security Advisor at Trustwave. Previously, she worked as a Technical Account Manager at Proofpoint and has also operated as an IT Consultant at Independent IT Consultant/Contractor. With a rich background, she has also contributed her expertise as an IT Senior Business Technology Analyst in Security and Compliance Governance as well as a Project Coordinator in Network Infrastructure and Services at Aon. Additionally, Melissa has served as a Program Manager at Aon and held positions such as Senior Systems Administrator and Programmer at Aim, along with being an Associate Network Analyst at Sentinel Technologies.