Melissa Gilbert

Melissa Gilbert is a seasoned Director with extensive B2B and B2C research experience, specializing in various aspects of market research such as telephone surveys encompassing customer satisfaction, mystery shopping, and brand awareness. She excels in project management and overseeing project deployment in a CATI center. Melissa's educational background includes studying MRes in Biomedical Sciences at the University of Strathclyde. Melissa has held key positions, notably as Director, Projects Director, and Senior Research Executive at Pexel Research Services. Her earlier roles include being a Trading Services Team Member at ScottishPower, an Analyst at Vetnosis Ltd, and a Student Services Advisor/Mentor at ICS (International Correspondence Schools).