Melissa Giddens, CTP, AAP, NCP

Melissa Giddens is a highly accomplished financial services professional with close to three decades of expertise in managing internal and external relationships, surpassing organizational objectives, and devising solutions to accomplish desired outcomes. She excels in offering guidance, leadership, and mentorship within cross-functional teams. Her proficiencies span across consultative selling, public speaking, strategic thinking, treasury management, payments, product strategies, training, innovation, business solutions, and written communications.

Throughout her career, Melissa has been recognized for her exceptional performance, such as receiving the Chairman's Team Award at SunTrust Bank and the Overall Outstanding Achievement Award at IronStone Bank. She has demonstrated remarkable success in boosting treasury management revenue and fostering business relationships across three different regions in the United States.

Melissa's talent for professional speaking has earned her high praise and outstanding ratings, notably achieving a score of 4.6 out of 5 at the recent CU Business Group National event. She was among the pioneering banking professionals nationally to attain three industry credentials simultaneously, including CTP, AAP, and NCP. Her dedication to education is evident through her pursuit of an undergraduate degree over a 13-year period while working full-time and advancing her career in banking.

In terms of education, Melissa pursued a Master of Business Administration (MBA) in Sustainable Business from Green Mountain College and a Bachelor of Science in Business Administration with a focus on Marketing from DeVry University.

Throughout her career, Melissa held key roles in renowned organizations, such as Senior Product Strategy Manager in Payments Fraud at BECU, SVP in Payments Strategy at Wespay, SVP as Consulting Services Manager at Wespay Advisors, Vice President as Senior Treasury Management Officer at Washington Trust Bank, Vice President as Senior Treasury Management Consultant at Umpqua Bank, and various Vice President positions at SunTrust Bank, IronStone Bank, and The Legacy Bank. She also served as a Director of Cash Management Services at The Legacy Bank and held the position of Business Development Coordinator/Senior Special Services Specialist at Pennsylvania State Bank.