Melissa Durbano

Melissa Durbano is a proactive customer service and management professional with more than 17 years of experience in delivering exceptional results in an omnichannel environment. She is known for her meticulous attention to detail, effective communication skills, and leading by example to cultivate positive dynamics and nurture supportive interpersonal relationships. Melissa is a collaborative team player and an enthusiastic brand ambassador who is passionate about continuous learning, building connections, and representing organizations that align with her core values and principles. She holds an Honours Bachelor of Arts from the University of Toronto.