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Melania Siriu
Account Manager / Senior Travel Designer/ Relationship Manager / Customer Success
Melania Siriu is a life explorer dedicated to growth, discovery, and learning, with a keen passion for travel and a DNA seemingly encoded with wanderlust.
As an experienced Account Manager, Melania excels in delivering customized solutions to a prestigious international clientele, drawing insights and inspiration from discerning customers to constantly raise the bar in her approach.
She thrives on Relationship Management, adding value to client experiences, perpetually enhancing engagement and satisfaction metrics.
Throughout her career, Melania has been instrumental in driving the success of startups and mid-size companies by enhancing revenues, boosting customer engagement, fostering new business opportunities, and retaining key prospects consistently.
Driven by results and a penchant for high achievement, Melania gauges her success not only by spearheading company growth but also by nurturing a positive impact both within and beyond the organization.
Her philosophy revolves around living fully, seizing opportunities proactively, living with intent, upholding personal values, embracing exploration with boldness, and maintaining a mindset akin to that of a beginner.
Melania is particularly drawn to leadership teams actively fueling social and environmental change, aspiring to contribute to their success and the shared quest for positive transformation.
Her specialties encompass Account Management, Relationship Management, Customer Success Expertise, Consultative Sales for Tailored Solutions, Business and Product Development, Client Retention Strategies, Luxury Travel within Europe, Diversity, and Positive Organizational Impact, leveraging a diverse language proficiency in English, Italian, Spanish, and Portuguese.
Education-wise, Melania pursued a Máster universitario en Igualdad y Género en el Ámbito Público y Privado at Universidad Jaume I and a Master's Degree in International Communication at Università degli Stranieri di Perugia.
Her professional journey includes roles such as Senior Travel Designer at Jacada Travel, Diversity Mainstreaming Consultant at Centro Ecuatoriano para la Promoción y Acción de la Mujer (CEPAM), Gender Mainstreaming Consultant at OXFAM Italia, Account Manager for the Italian and UK Market at Sandals Resorts International, Business Development at Elisir Sardinia, Client Manager at The Thinking Traveller Ltd., and Assistant to Producer at CNBC.