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Megan Easey
Senior Customer Experience and Operations Specialist
Megan Easey brings over two decades of expertise in operations, people management, and marketing across diverse industries, with a primary focus on Online Gambling.
She excels in driving tangible results by empowering individuals and teams, specializing in gaming start-ups, business optimization, and reorganization.
With a deep understanding of Customer Relationship Management, Regulations, and Compliance, Megan has a proven record of contributing to the growth of small businesses into successful publicly listed companies.
Her skill set is enhanced by qualifications in Cognitive Behavioral Therapy, Neuro-Linguistic Programming, and Transformational Facilitation, enabling a solutions-driven and operational approach.
Having held C-level operational and customer experience positions, as well as consulting roles as CEO and CCO, Megan has a wealth of experience in elevating businesses to new heights.
Megan Easey studied Bachelor of Arts in Psychology & Communications at the University of South Africa (Universiteit van Suid-Afrika) and completed her primary and high school education at Hudson Park.
She has contributed her expertise as Customer Experience and Operations Consultant at Elevate Partners and has held key roles in renowned organizations such as Videoslots, Knockout Gaming, Betsson Group, EOH, Groupon South Africa, and others.
Megan's professional journey includes impactful roles like Chief Customer Officer, Head of Customer Marketing, Chief Operating Officer, and Director in various companies, showcasing her versatility and leadership qualities.
Her extensive experience also encompasses positions like Director of Customer Services, Head of Operations, and Global Performance Manager in esteemed companies like Betsson, Betway.com, BWin, Mindpearl, and Pick n Pay Financial Services/Nedcor/Go Banking.
Megan Easey's career reflects a blend of strategic vision, operational excellence, and a deep understanding of customer dynamics, making her a valuable asset in driving business success.