Megan Caldwell is a dynamic leader who believes in the power of design, creativity, and grit to improve outcomes for employers. She earned her B.S.P.A. and B.A. degrees from Indiana University Bloomington. With over a decade of experience in the tech industry, Megan has an impressive background in enterprise products and services, business operations, customer success, building teams, design thinking, partnerships, and roles & responsibility definitions. Megan’s passion for bringing user-centered products to market has led her to senior leadership positions in a variety of companies. She currently serves as the VP of Customer & Operations at Elevate Security after being Head of Customer there. She was a Start-Up Consultant at Hixme, Director of Customer Success at Castlight Health/Senior Manager, Customer Success at Castlight Health, Executive Director & Strategic Advisor at MedStar Health, and Senior Consultant/Consultant at Booz Allen Hamilton. She is an expert in forming and leading teams, improving internal operations, and driving user engagement. Megan Caldwell is convinced that the key to success is a combination of thoughtful leadership, decisive action, and an approach centered around empathy and creativity.