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Phil McMullen
Senior Manager, Group Ticket Sales and Service at Minnesota Twins
Phil McMullen is a dedicated professional specializing in creating memorable experiences for a diverse range of groups, including companies, community organizations, schools, churches, and families. His passion lies in planning enjoyable outings to the ballpark, where he focuses on building lasting partnerships and memorable events that unite individuals and foster community spirit. With an extensive background in the sports management industry, Phil has a wealth of experience managing group ticket sales and services, ensuring every outing is a success.
Professional Background
Phil’s career in the sports industry is marked by his impressive tenure with well-known sports franchises and organizations. Currently, he serves as the Senior Manager of Group Ticket Sales and Service at the Minnesota Twins, where he continues to excel in fostering relationships between the team and various groups. His role involves not only increasing group ticket sales but also enhancing the overall experience of attendees at Twins games, ensuring that every fan leaves with cherished memories.
Before taking on the senior management role, Phil held several positions at the Minnesota Twins, including Manager of Group Ticket Sales and Service and Group Ticket Sales and Service Executive. His ability to connect with clients and understand their needs has allowed him to create customized experiences that resonate with guests, making their visits to the ballpark truly special.
His expertise also includes significant leadership experience as the Director of Hospitality for the New Hampshire Fisher Cats, where he oversaw hospitality efforts that enhanced the fan experience. Phil's journey in sports sales began at Kroenke Sports Enterprises as an Account Executive for the Colorado Mammoth, where he developed his foundation in sales and customer service within the competitive world of professional sports. This initial role paved the way for subsequent opportunities, including Assistant Director of Group Sales at the Colorado Springs Sky Sox and eventually Group Sales Manager. Phil also played a crucial role in operations as the Director of Ticket Sales and Ballpark Operations at the La Crosse Loggers Baseball Club, where he honed his skills in managing ticket sales and venue operations effectively.
Education and Achievements
Phil’s academic background is as impressive as his professional journey. He holds a Bachelor of Science (B.S.) in Sport Management from the University of Wisconsin-La Crosse, a well-regarded institution known for its focus on preparing students for successful careers in sports-related fields. Additionally, Phil has furthered his education at both Minnesota State University, Mankato and Iowa State University, enhancing his knowledge and skills in sports management.
Achievements
Through his career, Phil has demonstrated exceptional talent in relationship-building and sales strategy while working with various sports organizations. His commitment to delivering uniquely tailored experiences has been recognized not just within his teams but throughout the industry. Phil’s ability to grow attendance and engagement through innovative group outings is a testament to his passion for sports and commitment to community engagement.
Phil's philosophy centers around the importance of creating enjoyable, memorable experiences at the ballpark, which echoes in the success and satisfaction of all the groups he assists. He epitomizes what it means to be an advocate for community involvement in sports, making every game an opportunity to celebrate and connect. His relentless dedication to providing excellent customer and group service continues to make a positive impact and contribute to the vibrant culture of sports affairs.
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