Mayumi Anandasiri

Professional Background

Mayumi Anandasiri is a dynamic professional in the field of management and client relations, with an impressive career that reflects her diverse skill set and expertise. With a strong foundation in international business management and marketing, Mayumi has consistently excelled in various roles, adding value to the organizations she has been a part of. Currently serving as a Client Account Manager at Public Trustee Tasmania, she plays a vital role in managing client relationships and ensuring optimal service delivery. Her experience spans several sectors including community engagement, member experience, and event marketing, showcasing her versatility and adaptability in the business landscape.

Her journey in the professional world began with a strong academic emphasis on management and business strategies, a path that has led her to work with prestigious organizations. Mayumi's role as a Member Experience Executive at Hmlet underscored her commitment to enhancing client experiences, where she crafted tailored solutions to meet diverse client needs. Including prior positions such as a Community & Sales Intern, her time at Hmlet provided her with a deep understanding of customer engagement strategies crucial in today's business environment.

Beyond her recent endeavors at Public Trustee Tasmania and Hmlet, Mayumi's earlier experiences include a pivotal internship in events and marketing at Lombard Odier Group, where she honed her skills in coordinating high-profile events and marketing strategies, laying a solid foundation for her career in client and team management. Her dedication and hard work also led her to undertake roles where she contributed to the marketing committee at Singapore Management University's MiM Business Consulting Club, solidifying her leadership capabilities within team settings.

Education and Achievements

Mayumi’s educational background showcases a robust and comprehensive approach to learning, enabling her to tackle complex business challenges effectively. She commenced her educational journey at St. Clements Primary School in Worcestershire and later transitioned to the British School in Colombo. This diverse upbringing laid the groundwork for her adaptable communication and analytical skills, which she later built on through higher education.

Furthering her academic credentials, Mayumi earned a Master of Science in Management, Business from Singapore Management University. Her advanced coursework provided her with vital insights into management theory and practice, further enriching her professional knowledge. Following this, Mayumi pursued International Business Management at Staffordshire University, enhancing her understanding of global business operations and cross-cultural management, skills that are crucial in today’s interconnected market.

In addition to her formal education, she pursued an MBA through ThePowerMBA, focusing on Business Strategy, Entrepreneurship, Marketing, Innovation, and Digital Transformation. This innovative program equipped her with cutting-edge knowledge and skills necessary to navigate the fast-evolving business landscape. Mayumi’s lifelong dedication to learning is evident in her diverse educational pursuits, rendering her not just a professional, but a well-rounded individual ready to embrace new challenges.

Achievements

Throughout her career, Mayumi Anandasiri has garnered significant achievements that highlight her dedication and effectiveness in the workplace. As a Client Account Manager at Public Trustee Tasmania, she has been instrumental in enhancing client satisfaction and loyalty through strategic relationship management and personalized service. Her proactive approach allows her to identify and meet client needs, fostering a collaborative environment.

During her tenure at Hmlet, Mayumi was pivotal in developing key member engagement strategies that contributed to an increase in client retention rates. Her ability to analyze customer feedback and translate it into actionable improvements reflects her keen business acumen and understanding of market dynamics.

Furthermore, her involvement in the SMU MiM Business Consulting Club as an Executive Committee Member of Marketing from 2018 to 2019 allowed her to demonstrate leadership by coordinating marketing initiatives that bolstered the club’s visibility and outreach, ultimately enhancing the overall member experience.

Beyond her formal roles, Mayumi’s internships at Cinnamon Hotels & Resorts and Aitken Spence Travels were significant for her early career development, providing her invaluable industry insights and practical experience within the tourism and hospitality sectors, contributing to her holistic understanding of business operations.

Mayumi Anandasiri exemplifies what it means to be a dedicated and forward-thinking professional. Her rich background in management, coupled with a keen understanding of client engagement and marketing strategies, distinguishes her as a leader poised for success. Her commitment to continuous learning and her ability to adapt to new environments ensure that she remains a sought-after asset in the realm of business management and client relations.