Maxime Havez

Maxime Havez is the Head of the Innovation and AI Department at Crédit Mutuel Arkéa, where he plays a pivotal role in shaping the bank's data and artificial intelligence strategies. He was appointed Chief Data Officer (CDO) in February 2022 as part of the establishment of a Data Office aimed at enhancing customer experience through better data utilization. His responsibilities include overseeing the integration of innovative data practices across the organization, thereby contributing to the bank's strategic plan, "Transitions 2024" .14

Educational Background and Career Path:
Maxime Havez graduated from INSA Rennes and holds a degree in statistics and information technology. He began his career at Crédit Mutuel Arkéa in 2016 as a data scientist, later becoming the head of the data labs before taking on the CDO role. His experience in data science has equipped him with a robust understanding of how to leverage data for business innovation .13

Strategic Focus and Innovations:
Under his leadership, the Innovation and AI Department focuses on creating value through data by developing new products and services, improving operational efficiency, and enhancing customer knowledge. Havez emphasizes a balanced approach to AI implementation, ensuring that innovations align with ethical standards and regulatory compliance .24 He advocates for a collaborative environment where data experts work closely with business units to identify high-value use cases for AI applications .25

Recent Initiatives:
In 2023, Havez led efforts to publish an open-source model called Bloom, which was fine-tuned for French language applications. This initiative reflects his commitment to advancing AI capabilities while promoting responsible usage within the organization .25 Additionally, he has been instrumental in obtaining certifications for AI practices that align with European standards for trustworthy AI .5

Maxime Havez's work at Crédit Mutuel Arkéa exemplifies a forward-thinking approach to banking that integrates advanced technology with a strong emphasis on ethical practices and customer-centric innovation.