Max Cardoso

Max Cardoso is a skilled Executive Account Manager with a wealth of experience in managing multiple accounts and fostering positive working relationships with clients.

His expertise lies in driving client retention, renewals, upsells, and overall client satisfaction, working closely with various teams to ensure seamless operational processes.

Max has a strong background in partnering with cross-functional teams, utilizing data-driven insights to exceed customer goals and metrics, and enhance product and process development.

He excels in leveraging technical tools and quantitative data to ensure campaign success and high customer satisfaction, working diligently with finance on billing and invoicing.

Max also possesses pre-sales experience, designing end-to-end solutions with Digital Business Automation technology, preparing proposals for government agencies, developing product offerings, and representing companies at technology seminars.

His specializations include designing solutions for various industries such as retail, healthcare, insurance, and finance, as well as expertise in project management with RPA technology and COE Automation Methodology implementation.

Max's educational background includes studying Mathematics at Universidade Castele Branco.

His professional journey includes roles such as Sales Account Executive, Head of Automation RPA Senior Architect, Program Project Manager, and Director of IT at various organizations like Certsys Tecnologia da Informação, Zeroasette, and TOP - Transformar Operações e Processos.

Max's experience extends to positions such as Owner of MaxCon Tenologia and leadership roles at companies like Votorantim Metais, Scopus Technology, and AlmavivA do Brasil, showcasing his diverse skill set and adaptability.

With a history of successfully managing projects, leading teams, and driving operational excellence, Max Cardoso is a seasoned professional with a wealth of expertise across multiple industries.