Mauricio Vaglieri

Mauricio Vaglieri is an accomplished Customer Success Executive with extensive experience in the computer software industry. He has worked across different domains, including Insurance, Finance, and Manufacturing Industry, and has a proven delivery record on several different technologies and domains. Vaglieri is skilled in several areas, including Customer Success, Project Management, Client Management, Software Development, Application Support, Application Outsourcing, and SaaS.

Vaglieri holds a Bachelor of Computer Science from Faculdade de Tecnologia de São Paulo, and he studied Master of Business Administration (M.B.A.), ITIL, Cobit, PMP, CMMI at FIAP. He also studied at McGill University.

He has held various positions in different organizations, including AVP, Customer Success (Services & Operations) at Insurity, Client Relationship Director (Services & Operations) at Insurity, Manager, Software Development (Global Solutions Delivery) at Manulife, Senior Support Specialist (Team Leader) at Societe Generale Corporate and Investment Banking - SGCIB, Customer Implementation Leader (Customer Services Team) at Accenture, System Analyst / Team Leader (Customer Services Team) at Accenture, Analyst Programmer at Millennium Network, and Developer at Agiw Sistemas Ltda.

Vaglieri has a strong application development background and hands-on experience in several domains. He has exceptional communication skills and can summarize and simplify complex ideas for better communication with customers and higher management.