Matthew Ramos

Matthew Ramos is a seasoned professional with a diverse skill set in various fields including email marketing, communications, account management, electronic signatures, software sales, and training.

He is adept at integrating customer experience with company offerings, emphasizing the importance of 'white glove' account management to retain business.

With a strong focus on technology and interpersonal relations, Matthew excels at multitasking and facilitating seamless interactions between teams and clients.

As a dedicated professional, he values empathy, striving to deliver on promises and exceed expectations for both employers and customers.

Matthew's extensive experience includes 10 years in customer management, 7 years managing industry verticals, and 6 years in marketing with a specialty in omnichannel strategies.

His specialties include MECLABS Email Institute Email Messaging Certification, email and social media marketing, electronic signature applications, SaaS product training, sales negotiations, client relationship management, strategy, analytics, and public speaking.

Matthew Ramos studied Bachelor of Liberal Arts with a focus on Education Studies at The University of Texas at Austin.

His professional journey includes roles such as Enterprise Account Director at Cision, Director of Customer Success at WhatCounts, Client Services Manager at e-Dialog (eBay Enterprises), Program Manager at e-Dialog (eBay Enterprises), Product Trainer at Affiniscape, Account Manager, Client Account Specialist, Technical Service Representative, and Inside Sales Rep at DocuSign, Inc., and an Inside Sales Rep at Dell.