Matthew Herrera, a tech-savvy professional with a strong background in customer service and project management, is making waves in the industry with his impressive skillset and versatile experience. Hailing from Los Angeles, CA, Matthew's natural leadership qualities and exceptional problem-solving abilities have propelled him to new heights throughout his career.
Currently serving as a prospective Project Manager in Advanced Solutions for Ring.com, owned by Amazon, Matthew showcases his expertise as the go-to person for consumer support. His daily responsibilities include being the endpoint for consumer inquiries, where he seamlessly adapts to the line of business's needs and policies to consistently ensure employee productivity. Matthew's innate understanding of verbal and non-verbal behavior, coupled with his exceptional consumer relations skills, enables him to navigate complex situations with ease.
With over 10 years of world-class customer service experience, Matthew has honed his abilities to provide top-notch support to clients. During his tenure at companies such as Wells Fargo and Intuit, he sharpened his skills in areas such as consumer-grade networking troubleshooting and managerial responsibilities. Matthew's extensive knowledge and experience in these fields make him a valuable asset in any customer service-based role.
Driven by a passion for continuous growth, Matthew is currently pursuing his education to embark on a new professional path in consumer relations and analytics. This dedication to expanding his skillset showcases his commitment to personal and professional development. Whether it's cleaning his place, playing video games, or spending time with his dog, Matthew ensures a balanced lifestyle outside of work.
With a broad skillset encompassing critical thinking, a humane work ethic, and an easy-going demeanor, Matthew Herrera is setting himself up for a promising career in his chosen field. His ability to connect with others on both a personal and professional level makes him an ideal candidate for networking and building meaningful connections.
For more information or to connect with Matthew on a professional or personal level, don't hesitate to reach out. He is always ready to chat and forge new relationships.