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Matthew Hassey
Helping Recruitment & HR teams to develop into strategic business partners through the use of Horsefly Talent Analytics.
Professional Background
Matthew Hassey is an accomplished professional with a rich background in customer service, business development, and recruitment technology. His career began at Telefónica, a leading telecommunications company, where he honed his skills in customer service. Initially starting as a Customer Service Representative, Matthew quickly showcased his potential and transitioned to a Retention Specialist role. His dedication and expertise led him to become a Business Account Manager, managing a portfolio of businesses, and he ultimately took on the key position of Business Development Manager. In this capacity, Matthew was responsible for more than 150 businesses in the SME sector, where he played a pivotal role in driving sales and fostering long-lasting client relationships.
After seven successful years at Telefónica, Matthew embarked on a new professional journey, seeking to expand his horizons into a different industry. He found an exciting opportunity in the recruitment sector with JobsTheWord, a pioneering company in the UK utilizing cutting-edge Big Data technology. This innovative platform is designed to attract ideal candidates directly to employers through the use of artificial intelligence and machine learning, positioning Matthew at the forefront of recruitment technology. As JobsTheWord evolved into AI Recruitment Technologies Ltd, Matthew embraced a new focus on Talent Market Analytics, where he now thrives as a Customer Success Manager.
Education and Achievements
Matthew received his foundational education at The Grange School, where he developed essential skills that would support his future career. Even in his early years, he demonstrated an aptitude for leadership and customer service, which would become hallmarks of his professional journey. Throughout his career, Matthew has exhibited a continuous commitment to personal growth and professional development, consistently seeking opportunities to expand his expertise.
In his current role as a Customer Success Manager at Horsefly, Matthew applies his extensive experience in customer service and business development to enhance client engagement and satisfaction. His success stems from his deep understanding of customer needs and his ability to implement effective strategies that ensure clients receive top-notch support, thereby driving growth and helping businesses thrive in an increasingly competitive environment.
Achievements
Matthew’s career is characterized by a series of notable achievements that highlight his capabilities in fostering customer relations and driving business success. As a Business Development Manager at Telefónica, he was instrumental in managing a diverse portfolio of over 150 SME businesses, a role that required not only exceptional sales skills but also the ability to adapt to various industry needs and client preferences.
Transitioning into the recruitment sector, Matthew’s involvement with JobsTheWord has positioned him uniquely within the market. His ability to leverage advanced technologies such as AI and machine learning in recruitment speaks volumes about his innovative approach to solving industry challenges. Under his stewardship, the customer success methodology has flourished, showcasing his strategic thinking and knack for aligning technology with customer needs effectively.
Matthew’s commitment to excellence continues to resonate with his clients, leading to enhanced customer loyalty and satisfaction. His journey through both telecommunications and recruitment showcases his versatility and dedication to making a positive impact across different sectors.
If you'd like to learn more about Matthew Hassey and how he can help you drive success in your business, please feel free to book a slot in his diary: Book a Meeting.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Reminders and Notes: Helps you remember important details about contacts
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- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.