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Matthew Defelice
Senior Analyst-Customer Service
Matthew Defelice is a highly skilled professional with over 6 years of experience in using SPSS, Microsoft Excel, and online survey instruments to assist businesses in interpreting data for informed decision-making.
He holds a Master's Degree in Educational Psychology from Capella University and a Bachelor's Degree in Psychology from Park University.
In his career, Matthew has held various significant roles, including Senior Analyst - Customer Service at Collins Aerospace, UX & Market Researcher at CommunityAmerica Credit Union, Global Insights Analyst at Corbion, Member Insights Analyst at American Academy of Family Physicians, and more.
His diverse experience spans from account coordination, research analysis, project management, teaching assistance, and customer service management in reputable organizations such as DH Pace Company, Inc., NRCCUA, IELTS USA, and YMCA of Greater Kansas City.
