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Matthew Clarke
Customer Success Professional | Ex-JMPC Ex-DOMO
Matthew Clarke is a Customer Success professional currently serving as the Senior Manager of Customer Experience at National Processing, a role he began in November 2023. He is based in the Orem, Utah area and has over 16 years of experience in managing B2B relationships and customer success initiatives.
His previous positions include significant roles at Chargebee, where he held various titles including Senior Manager of Customer Success and Acting Director for Global SMB & AMER Mid-Market. He also worked at Domo, Inc. in several capacities related to customer success management, where he was responsible for managing substantial books of business and leading customer success teams.
Matthew holds a Bachelor's degree in Communications/Public Relations from Brigham Young University and an MBA from Weber State University. He has received multiple awards throughout his career, including the "Champion of Change" award from ViaWest and the "Presidents Club" recognition from Chargebee for outstanding performance in customer success.1
