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Matthew Bunkell
Assistant Customer Service Manager at Vue Entertainment
Professional Background
Matthew Bunkell is a dynamic professional with a diverse background in customer service, writing, and creative arts. His career trajectory is marked by a strong commitment to enhancing customer experiences and delivering compelling narratives through writing. At Vue Entertainment, he served as Assistant Customer Service Manager, where he was responsible for ensuring customer satisfaction and smooth operations. His prior role as Customer Service Duty Manager at Picturehouse Cinemas Ltd. involved managing customer interactions and overseeing a team dedicated to providing an exceptional cinema experience.
Matthew's earlier experience at Picturehouse Cinemas Ltd. in various roles, including Copywriter and Customer Service Supervisor, allowed him to hone his skills in communication and management. In these positions, he developed engaging content that contributed to the cinema's marketing efforts and trained staff to maintain high service standards.
In addition to his customer service roles, Matthew has been an entrepreneur, having founded the Protagoras Collective—a venture that underscores his creativity and dedication to fostering artistic expressions. His role as a researcher at Searchlight further demonstrates his analytical skills and ability to synthesize information, providing valuable insights for various projects.
Matthew has also carved a niche for himself as a freelance writer, contributing to platforms such as Cvlt Nation and Rhythm Circus Ltd. Through his freelance writing, he has showcased his versatility and ability to engage with diverse audiences. His work as a Sub-Editor at Maddog Magazine reflects his keen eye for detail and passion for editorial excellence.
Education and Achievements
Matthew's educational background lays a solid foundation for his professional endeavors. He completed his education at East Bergholt High School, which set the stage for his future studies in the creative arts. At the University of East London, he pursued a Bachelor's in Creative Writing, a program that enriched his storytelling capabilities and deepened his understanding of narrative structure. Coupled with this, he also earned a Bachelor of Technology in Music at Colchester Institute, which showcases his multifaceted interests in the arts and technology.
Through his educational experiences, Matthew has cultivated a rich tapestry of skills that blend creativity, technical knowledge, and customer service expertise. His academic journey resonates with his professional choices, reflecting a continuous quest for knowledge and self-improvement.
Achievements
Throughout his varied career, Matthew Bunkell has achieved several milestones that underscore his dedication to both creativity and customer service. His ascent from Supervisor at The Red Lion Leytonstone to Assistant Customer Service Manager at Vue Entertainment illustrates his career growth and adaptability in high-pressure environments.
As a freelance writer, Matthew has developed a unique voice and perspective within the arts community, achieving recognition for his insights and contributions. His work across various platforms has not only expanded his reach as a writer but has also established him as a knowledgeable figure in the industry.
In summary, Matthew Bunkell stands out as a professional who blends his passion for creative writing, customer service excellence, and artistic expression. His background in both creative education and practical customer service experience positions him as a well-rounded and dynamic contributor to any project. Matthew's ability to navigate through roles in the customer service field and the creative writing landscape is indicative of his versatile skill set and commitment to fostering connections through art and exceptional service.
Tags
creative writing
customer service
Vue Entertainment
Protagoras Collective
editorial experience
freelance writer
Rhythm Circus Ltd
Maddog Magazine
East Bergholt High School
University of East London
Colchester Institute
Picturehouse Cinemas Ltd
Communication skills
Customer experience management
Arts and technology
Location
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