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Matthew Bliss
Director, Global COO of Diversity & Inclusion at Credit Suisse
Professional Background
Matthew Bliss is a highly accomplished professional with over 15 years of extensive experience in the financial services industry, prominently at Credit Suisse, where he has held a variety of senior leadership roles. Currently, Matthew serves as the Director and Global COO of Diversity & Inclusion at Credit Suisse, where he is passionately committed to fostering an inclusive work environment that leverages diverse talent to drive innovation and business success. His comprehensive understanding of organizational dynamics has positioned him as a key player in advancing diversity strategies across the institution.
Throughout his tenure at Credit Suisse, Matthew has excelled in several critical capacities. Prior to his current role, he was the Director of Global Experienced & Campus Recruitment Strategy, where he developed and implemented recruitment strategies that significantly enhanced the company's talent acquisition efforts. His earlier positions include serving as Vice President of Strategic Project and Recruiting Operations Manager within Talent Acquisition, and Vice President of Strategy and Business Development in Private Banking and Wealth Management New Markets. These roles underscore his strategic and operational expertise in banking and human resources.
Matthew's career at Credit Suisse also includes the role of COO of Investment Banking Human Resources, where he streamlined operations and improved HR effectiveness across various investment banking units. His foundational career roles at Credit Suisse began shortly after he joined as a Campus Recruiting Coordinator, where he played a vital role in mentoring and onboarding emerging talent.
Beyond his deep expertise in human resources and recruitment, Matthew has also demonstrated strong operational leadership as the Senior Director of Operations at Group SJR, where he further honed his skills in project management and team leadership. Throughout his career, he has showcased a unique blend of strategic vision and an operational mindset, allowing him to effectively tackle challenges and implement solutions that drive significant organizational changes.
Education and Achievements
Matthew holds a Bachelor of Science in Business Administration (BSBA) with a focus on Organization and Human Resources, as well as Marketing from Washington University in St. Louis. His academic background has significantly contributed to his understanding of human capital management and organizational behavior, equipping him with the skills needed to lead successful HR initiatives and strategies in a competitive landscape.
His commitment to continuous learning and professional development is evident through his participation in various industry seminars and conferences, where he often shares best practices related to diversity and inclusion, leadership, and talent acquisition strategies. Matthew’s dedication to personal growth is matched by his enthusiasm for nurturing the next generation of leaders in the financial sector.
Achievements
Under Matthew's leadership, Credit Suisse has recognized notable improvements in its diversity and inclusion metrics. His efforts in implementing comprehensive D&I training programs have fostered a culturally competent workforce that reflects the global client base Credit Suisse serves. Through workshops, mentorship programs, and strategic partnerships with educational institutions, Matthew has been pivotal in attracting and nurturing diverse talent within the organization.
Additionally, Matthew is known for his innovative approach to recruitment and talent management. He successfully redesigned the campus recruitment strategy at Credit Suisse, which significantly increased the acceptance rates of intern and graduate offers, thereby strengthening the firm's talent pipeline. His strategic vision has enabled the recruitment teams to align their objectives with the broader business goals of Credit Suisse, ensuring a seamless integration of new talent into the organizational fabric.
In his previous positions, Matthew has led multiple high-impact projects that not only streamlined operations but also generated substantial cost savings for Credit Suisse. His ability to align stakeholders and drive project execution has earned him accolades from senior management and peers alike. Matthew's career is marked by a series of transformative initiatives that have contributed to both employee satisfaction and organizational performance.
Matthew Bliss continues to be a leading figure in driving diversity and inclusion within the financial sector. His unwavering commitment to enhancing workplace culture, fostering equitable opportunities, and developing innovative recruitment strategies showcases his dedication to creating a better, more inclusive workplace for all employees.
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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.