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Matthew Ahlers
President & CEO, Worldwide Call Centers, Inc.
Matthew Ahlers is a seasoned veteran in the Call Center Outsourcing industry, with more than 26 years of experience. He has worked with four different agencies and launched his own Call Center Outsourcing Consulting Firm, Worldwide Call Centers, Inc., in 1998. His unique HYBRID Call Center Consulting/Broker model combines the power of Social/Online Marketing with Consultants that possess decades of Call Center Management Experience. He specializes in clients with unique/difficult requirements such as multilingual customer support, BtoB lead generation, high-end sales, quick turnaround, fluctuating volume, and more.
Matthew studied Business - Finance & Marketing at Minnesota State University, Mankato. As President & CEO of Worldwide Call Centers, Inc., he manages a team of experienced consultants who provide innovative solutions to businesses worldwide. Previously, he served as the VP of Business Development at Influent, Business Development Director at L&S TeleServices, and Inbound Telemarketing Product Manager at Midco Connections.