University of Maryland

Director of Customer Solutions at Uniform

Portland, Oregon, United States

Uniform

Director, Customer Solutions

I find and nurture excellent SEs and SE leaders who can thrive in a rapid growth environment

Contentful

Sr. Manager, Sales Engineering

As the Head of Sales Engineering at Contentful, I literally wrote the script for hiring SEs and SE leaders.

-  Hired 10 SEs to grow our international team from 4 SEs to 14 SEs, then hired an EMEA leader
-  Hired 7 SEs to grow our North America team from 7 SEs to 14 SEs, then we hired an East leader

Manager, Sales Engineering

Strategic Sales Engineer

Sr. Sales Engineer

To increase my span of influence, I took a tour as a Product Manager. I continue to apply the insights I learned on this tour every day.

-  Led multi-cloud strategy for AWS, Google Cloud Platform, and Microsoft Azure
-  Dug deep into technical details of cloud platforms and AWS data pipeline to design solutions
-  Uncovered enterprise customer problems and built relationships with Sales, Success, Marketing, and Engineering to deliver product to market

Cloudability

Sr. Product Manager

To increase my span of influence, I took a tour as a Product Manager. I continue to apply the insights I learned on this tour every day.

-  Chosen to manage Java Agent team, the largest enterprise market footprint of the flagship APM product
-  Regularly delivered new product features in support of in-flight enterprise sales opportunities, resulting in new records for success in acquiring new enterprise business.
-  Spearheaded SDK for agent instrumentation, expanding contributors by orders of magnitude
-  Moved projects ever forward in the face of resource constraints and shifting priorities
-  Performed Product Marketing and Sales Enablement responsibilities

New Relic, Inc.

Product Manager

First PreSales Engineer at Showpad

-  Developed first Portland office including real estate, facilities, culture, IT, best practices
-  Consistently exceeded quarterly quota by 50%
-  Oversaw internal social intranet and external customer community

Showpad

Sr. Solution Engineer

Second PreSales Engineer at Jama Software

-  Consistently chosen to lead cross-department strategic objectives while supporting growth in excess of 60% year over year
-  Instrumental in team and company growth through direct action and internal consultation and consensus building
-  Doubling of the technical sales team in revenue and head count, consistently exceeded quota while steering company-wide practices
-  Directly advised Product Marketing, Product Management, Marketing, and the Sales team as a whole in market strategy and company growth
-  Launched and managed social intranet, bootstrapping company culture, onboarding and recruiting efforts

Jama Software

Sr. Solution Architect (PreSales Engineer)

Team growth from 6 AEs and 1 SE (me) to 14 AEs and 4 SEs en route to IPO

-  Received the company’s first Sales Club award, worked with deal sizes ranging from $50K to $1.2M
-  Served as the central point of contact between Sales and Engineering
-  Sold and performed technical consultation for hundreds of clients on very short notice
-  United Corporate Sales team and unified technical selling processes for Field Sales Engineering team

Jive Software

Corporate Sales Engineer

Implemented Java customizations and performed consultative development, project management, and training for post-sales clients

-  Managed full project lifecycle from design to development to documentation and support
-  Extended core web application functionality via Java plugin framework, Javascript, web services, etc.
-  Player/coached diverse client and partner teams on enterprise and SMB initiatives providing business, technical, and education services
-  Performed on-site consultative requirements definition and training on development and administration

Technical Professional Services Engineer

Served as technical lead for vertically marketed web-based beverage distribution software

-  Developed with Eclipse, Ant, Java, Struts, Hibernate, PostgreSQL, and Tomcat
-  Applied, maintained, and taught Struts and Hibernate frameworks while involved in a groundbreaking effort, the first software of its kind on the market
-  Lead development planning and implementation stages, including database structure, business logic, and user interface
-  Defined project-wide development standards
-  Gathered requirements from customers and support staff, carefully converging these requests to broaden customer base
-  Performed high level technical support, quality assurance, and documentation
-  Architected critical product components, improving reusability and flexibility
-  Interfaced modern efforts with legacy AIX software and non-relational database

Coaxis, Inc. - Insight Distribution Software

Lead Software Engineer

First specialist in the support division of the National Cancer Institute's Center for Bioinformatics

-  Trained five team members and produced training materials
-  Supported over 30 applications, including Oracle Clinical databases, Java and Perl APIs, web portals, metadata servers, and bug tracking systems
-  Performed Oracle database administration and developed web-based Java interface for data warehouse
-  Supervised interaction between worldwide clients and local development teams
-  Worked closely with software configuration manager and server support group during deployment cycles, ensuring seamless upgrades of multiple applications
-  Constructed dynamic revision-controlled knowledge base for the entire division

Matt Walker