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Matthew Smenos
Senior Curriculum Developer at ServiceNow
Matt Smenos is an experienced Instructional Systems Designer (ISD) with a rich background in commercial SaaS implementation communities and the Defense & Space industry.
His expertise lies in instructional methodology, LMS Databases, Operational Planning, Web Design, SaaS and digital platforms, cloud computing, manufacturing, leadership development, management, and software documentation.
With a successful track record in rapid development, team leadership, and ensuring sustained audience adoption and performance, Matt is a seasoned professional in the field.
He holds a Master of Fine Arts (MFA) in English from National University, studied Business, Organizational Behavior, and Quantitative Analysis at Pepperdine University, and earned a BS in Mass Communications Technology from Southern Illinois University, Carbondale.
Throughout his career, Matt has held key positions such as Senior Curriculum Developer at ServiceNow, Instructional Designer at JPW Consulting, Training Coordinator at L3 Technologies, Change Consultant at Appirio, Development Team Lead at L-3 Communications, Lead HRIS Training Development at L-3 Communications, Senior Technical Writer/Trainer at L-3 Communications, Custom Training Solutions Developer/Technical Writer at Pratt and Whitney Rocketdyne, and an Officer at USAF.