Matt Richardson

Matt Richardson is a Partner Success Executive at Cisco with extensive experience in customer experience (CX) and partner relations. His career at Cisco has included several key roles:

1. Partner Success Executive: This is his current position, where he likely focuses on ensuring the success of Cisco's partners.1

2. Federal CX Partner Specialist: In this role, Matt specialized in customer experience for federal and national Cisco partners.1

3. Business Development Manager for Federal and National Cisco Partners: This position involved managing business development activities for Cisco's federal and national partners.1

4. Partner Delivery Executive in Customer Experience (CX): Here, Matt worked on delivering customer experience solutions through Cisco's partner network.1

Matt's expertise lies in helping sales and channel partner teams develop services offerings and customer experience competency. He achieves this through innovative enablement and marketing programs.2 His background includes experience in strategy, business development, and customer success.2

With over 15 years at Cisco, Matt has developed a strong understanding of the company's partner ecosystem and customer experience initiatives. His focus on federal and national partners suggests he has particular expertise in working with government and large-scale clients.1

Matt's educational background includes studies in Special Education and Teaching from Foothill College, which may contribute to his skills in communication and relationship-building in his current role.