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Matt Kerrison
Customer Service Manager at L'Oréal
Matt Kerrison is a dedicated professional with a strong passion for customer success and fanatical support in business.
He values building strong relationships with customers, turning them into strategic partners and friends through shared success.
Matt believes that fanatical support should be a core part of any business as customers return not just for the product but for the exceptional support experience.
He is driven to work with high-performing teams and businesses that prioritize shared success and world-class support to positively transform the working environment.
Matt's educational background includes studying TESOL Course in Teaching English at Trinity College and earning a Bachelor's Degree in Hospitality Management with French at the University of Plymouth.
His professional experience spans various roles including Customer Service Manager at L'Oréal, Service Delivery Manager at Salmon, Enterprise Service Delivery Manager at Rackspace, Enterprise Support Account Manager at BlackBerry, Account Manager at Dun & Bradstreet, and other significant positions in renowned organizations such as Kepner-Tregoe and Decorum Networks.