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Matt Jaeger
Client Development Manager at Smartsheet
Professional Background
Matt Jaeger is a highly motivated sales professional with extensive experience in the software as a service (SaaS) industry. Over the years, he has developed honed expertise as both an Account Manager and Account Executive, acquiring a strong understanding of the sales processes involved in various business market segments including small and medium-sized businesses (SMBs), mid-market and enterprise clients. His career is characterized by a consistent track record of success, leveraging his skills to drive revenue and foster lasting client relationships.
Currently, Matt serves as the Client Development Manager at Smartsheet, where he plays a pivotal role in customer engagement and account management. His position allows him to utilize his strong communication and strategic thinking skills, contributing significantly to the company’s growth and client satisfaction. Previously, Matt spent several years in various roles at CarGurus, a leading online automotive marketplace. He began his journey there as a Customer Success Specialist, where he cultivated a solid foundation in client relations and support.
Further advancing through the ranks, he held positions including Dealer Relations Account Specialist I & II and Dealer Relations Account Manager. His successful promotion to these roles speaks volumes about his commitment to performance excellence and his ability to navigate complex sales environments to deliver meaningful results.
Before his tenure at CarGurus, he built essential financial skills at State Street, one of the leading financial services firms. There, he worked as a Senior Associate in Loan Servicing and moved up from Associate 1 to Associate 2 in Bank Loan Specialist. These foundational experiences in finance laid the groundwork for his analytical skills and knack for detail, both crucial in his later sales career.
Education and Achievements
Matt Jaeger earned his Bachelor's degree in Sport Management from the Isenberg School of Management at UMass Amherst, a program renowned for cultivating future leaders in sports and business. His education equipped him with foundational knowledge that blends management principles with a passion for sports, which have tremendously influenced his professional career.
His educational journey began at Swampscott High School, where he developed fundamentals in academic excellence and extracurricular participation, fostering a competitive spirit and teamwork skills that have carried through his professional life.
Matt's achievements are numerous, showcasing his commitment to personal and professional growth. In every position he has held, he has been recognized for exceeding sales targets, enhancing customer experiences, and driving strategic initiatives that align with overall business goals. His tenure at CarGurus illustrates his ability to effectively communicate complex ideas and foster relationships that translate into fruitful partnerships.
Notable Achievements
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Consistent Sales Performance: Matt has maintained a proven track record of exceeding sales goals across various market segments, showcasing his expertise in understanding customer needs and delivering effective solutions.
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Role Advancement at CarGurus: Progressing from entry-level roles to a managerial position in a competitive environment illustrates Matt's exceptional work ethic and ability to communicate effectively with stakeholders at all levels.
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Client Relationship Management: His focus on client success has resulted in positive feedback and a solid reputation within the industry. This ability to foster long-term relationships contributes to return business and high customer satisfaction ratings.
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Team Leadership: Matt's leadership style encourages collaboration and innovation among team members, leading to improved team performance and morale, which are critical components of a successful sales strategy.
Conclusion
In conclusion, Matt Jaeger is a dedicated sales professional with a rich history in account management and customer relationship development. His educational background from the prestigious Isenberg School of Management, paired with his extensive work experience, positions him as a seasoned contributor to the SaaS industry and beyond. He embodies the qualities of resilience, strategic insight, and exceptional interpersonal skills, making him a valuable asset to any organization he joins in the future.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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