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Matt Flannery
Looking for Support Engineer or Support Manager role
Matt Flannery is a versatile professional with experience ranging from HelpDesk administration to System Administration, software quality assurance, marketing, and enterprise software support. With a background in Civil Engineering, Matt possesses a diverse skill set that includes expertise in Windows, Unix, HPUX, Linux, hardware and software, performance optimization, technical documentation, and project management. He excels in customer support and communication, management, mentoring, coaching, and team building. Matt has held various roles at reputable organizations like CA Technologies, Concord Communications, CSC, and Intrinsix. His approach emphasizes the importance of treating customers well for mutual benefit, whether in face-to-face interactions or via remote channels.
