Matthew Brossard

Matt Brossard is the Director of Business Development at Giftbit, a company specializing in digital gift cards and customer incentives. He has a diverse professional background that includes significant leadership roles in customer success and community management.

Professional Background

• Current Role: As the Director of Business Development at Giftbit, Brossard focuses on enhancing customer engagement through innovative incentive strategies, particularly in the telecommunications sector. He has been quoted discussing how Giftbit helps telecom companies incentivize customers to switch providers by offering substantial prepaid card rewards.1

• Previous Experience: Before his current position, Brossard served as the Manager of Customer Success at Giftbit and held the role of Director of Community at Terapeak. His career also includes positions such as Customer Experience Manager at Terapeak and Assistant Manager at Empire Theatres.3

Skills and Expertise

Brossard is recognized for his strong communication skills and ability to connect with diverse audiences, making him an effective leader in customer success initiatives. His experience spans various industries, showcasing his adaptability and expertise in managing customer relationships and developing incentive programs.23

Education

Brossard attended the University of Victoria and has a foundational background from Parkland Secondary School.

Overall, Matt Brossard's extensive experience in customer success and business development positions him as a valuable asset to Giftbit, where he continues to drive innovative solutions in customer incentives.