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Mathilde Dongala
User researcher chez Artsy
Professional Background
Mathilde Dongala is a highly accomplished professional with a diverse background in user experience research and digital project management. With extensive experience in various leading organizations, Mathilde has made significant contributions to the field of digital design and strategy. Currently, she is a User Researcher at Artsy, where she applies her analytical skills and user-centered design approach to enhance the digital experiences of art enthusiasts and collectors worldwide. Her role involves understanding user needs and behaviors through rigorous research methodologies to inform product design and strategic decision-making.
Before joining Artsy, Mathilde worked as a UX Researcher at eyeo, where she played a key role in enhancing user experiences across digital platforms. Her analytical mindset and commitment to understanding user interactions allowed her to contribute valuable insights that shaped product development. Previously, Mathilde worked at Mimi Hearing Technologies GmbH, focusing on the primary goal of enhancing auditory experiences for users with hearing impairments. Her efforts here were geared towards creating intuitive and effective digital tools, which reflects her strong belief in accessible design.
Mathilde's journey in the field began as a Digital Project Manager at Stringcan Europe, where her keen project management skills helped steer innovative digital initiatives. This position laid the groundwork for her understanding of digital ecosystems and equipped her with a robust foundation in project coordination and stakeholder engagement. Her initial foray into the research domain was in the qualitative research intern position at the CSA (Institut d'Etudes), where she developed her passion for discovering and understanding the nuances of user experiences.
Education and Achievements
Mathilde’s educational background is as impressive as her professional trajectory. She holds a Franco-British Double Degree in MSc Strategy and Communications from the prestigious Institut d'Etudes politiques de Lille. This multidisciplinary program provided her with a comprehensive understanding of communication strategies that are crucial in today’s interconnected world.
Additionally, she studied Politics, Philosophy & Economics (PPE) at the University of Kent, which further enriched her analytical skills and critical thinking capabilities. The PPE curriculum enabled her to grasp the complexities of decision-making processes in both political and economic contexts, forming a solid basis for her effective communication strategies in her current and previous roles.
Mathilde has also obtained a Master’s Degree in Digital Experience Design from Hyper Island, known for its forward-thinking approach to education in digital media and technology. This program emphasized creativity and innovation and allowed her to explore modern design principles extensively, which she diligently applies in her research and project management roles.
Achievements
Throughout her career, Mathilde Dongala has been recognized for her ability to blend research, strategy, and user-centered design effectively. Her significant work at Artsy has not only advanced the company’s objectives but has also positively influenced the art community by bringing a deeper understanding of user perspectives to the forefront of digital experiences. Her contributions have been instrumental in creating engaging platforms that connect users with art in profound and meaningful ways.
In her previous roles, Mathilde was vital in implementing user feedback mechanisms that enhanced product functionality and overall satisfaction, showcasing her commitment to advocacy for the end-user. Her unique ability to translate complex user behaviors into actionable insights has positioned her as a reliable expert in the field of UX research.
Mathilde consistently seeks to broaden her expertise in user-centered design by engaging in professional development opportunities and staying updated on industry trends. Her dedication to continuous learning is evident as she frequently collaborates with fellow researchers and designers to foster a culture of innovation and experimentation.
In summary, Mathilde Dongala is an accomplished user researcher and digital project manager with a rich academic background and extensive experience in the tech and design industries. Her expertise lies in merging user research with strategic planning to create enriching digital experiences. With her passion for understanding user needs and commitment to excellence, Mathilde undoubtedly contributes to the evolution of user experience strategy across various platforms.
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