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Matan Rafic
Account Executive at Connecteam
Professional Background
Matan Rafic has built a dynamic and impressive career that exemplifies his commitment to excellence in the tech and maritime sectors. Starting his professional journey in the Israeli Navy, Matan held the dual roles of Mission Commander and Ship Commander, where he honed leadership skills and strategic decision-making critical to operational success. After an accomplished tenure in the Navy, Matan transitioned to the corporate world, where he has made a remarkable impact in various roles at Zoko Enterprises.
At Zoko Enterprises, Matan progressed through multiple key positions, including Demand Generation Manager, Project Management, and finally as Sales & Customer Success (CSE) Team Leader. In these roles, he demonstrated his aptitude for managing teams, fostering client relationships, and driving business growth. Matan's leadership within the Sales and Customer Success team helped develop innovative strategies essential in enhancing customer satisfaction and expanding the company's market reach.
Currently, Matan serves as an Account Executive at Connecteam, a leading platform designed to streamline business operations for companies of all sizes. His role enables him to leverage his extensive background in both customer success and sales, deftly bridging the gap between client needs and company offerings. His valuable insights and expertise help ensure that Connecteam remains a top choice for clients seeking reliable and efficient management solutions.
Education and Achievements
Matan Rafic’s academic journey is as impressive as his professional trajectory. He holds a Master’s degree in Conflict Resolution and Mediation from Tel Aviv University, a program renowned for equipping students with tools to manage and resolve conflicts effectively. This education not only deepened his understanding of interpersonal dynamics but also added a unique value to his abilities in customer relations and team management.
Prior to his master’s, Matan earned his Bachelor’s degree from the University of Haifa. His undergraduate education laid the groundwork for his future endeavors, providing him with a solid foundation in analytical thinking and problem-solving skills.
Matan's commitment to lifelong learning is evident in both his academic pursuits and his professional endeavors, reflecting a dedication to continual development and improvement. This proactive approach enables him to adapt to the ever-evolving landscape of technology and business management.
Achievements
Matan Rafic’s achievements extend beyond traditional metrics of success. His ability to lead teams effectively has consistently resulted in measurable increases in productivity and customer satisfaction rates. His leadership at Zoko Enterprises was pivotal in executing significant projects that enhanced operational efficiencies and broadened the company’s client base. Matan’s strategic oversight during his tenure as Demand Generation Manager led to the creation of marketing initiatives that significantly increased lead generation and conversion rates, showcasing his capacity to blend strategic thought with practical execution.
At Connecteam, his adeptness in understanding client needs and translating them into actionable solutions has not only facilitated successful sales but has also reinforced the company's reputation for exceptional customer service. Matan’s professionalism and dedication to his clients exemplify the high standards expected in the tech industry, making him a key player in any organization he has been a part of.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.