Suggestions
Massimiliano Rizzi
Senior Information Technology Service Delivery Manager
Massimiliano Rizzi is a seasoned Senior IT Service Delivery Manager with a strong background in managing IT technological services, including structure creation, staff deployment, strategy implementation, human resources management, and customer relationship management.
He excels in overseeing the attainment of final results specified by customers through SLA, OLA, ASA, SAL, and reporting on activities. He pays meticulous attention to detail, case studies, critical issues, emergencies, and non-standard problems.
Massimiliano's educational background includes studies at Politecnico di Milano and ITC Erasmo da Rotterdam Bollate (MI). He has held various consulting roles as an Information Technology Service Delivery Manager at prestigious organizations such as Università Cattolica del Sacro Cuore, Università Bocconi, Warner Music Italy, Roche Italia, Clifford Chance, and many more.
With a rich history of IT consulting experience across different sectors, Massimiliano Rizzi has demonstrated expertise in managing IT services and providing strategic solutions to meet organizational objectives.