Suggestions
Masen Matthews
Senior Customer Experience Manager at New Relic, Inc.
Masen Matthews is a Senior Customer Experience Manager in Global Technical Support at New Relic.2 Here are some key details about Masen:
Professional Background
- Currently works at New Relic in a senior support role12
- Previously worked as a Technical Support Engineer
- Started her new position as Senior Support Customer Experience Manager at New Relic in July 20232
Skills and Interests
- Passionate about accessibility, sustainability, and ethical technology
- Has experience in technical support and customer experience management12
Career Path
- Was interviewed, trained, and mentored at New Relic before taking on her current senior role2
- Appears to have progressed within New Relic, moving into a management position in customer support2
Education
- Attended Epicodus, likely for technical training1
Location and Network
Masen seems to be a professional who has grown within New Relic, focusing on technical support and customer experience. Her progression to a senior management role suggests she has demonstrated strong skills in these areas.
Highlights
May 2 · washingtonian.com
Washington DC's 500 Most Influential People of 2024 - Washingtonian