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    Masen Matthews

    Senior Customer Experience Manager at New Relic, Inc.

    Masen Matthews is a Senior Customer Experience Manager in Global Technical Support at New Relic.2 Here are some key details about Masen:

    Professional Background

    • Currently works at New Relic in a senior support role12
    • Previously worked as a Technical Support Engineer
    • Started her new position as Senior Support Customer Experience Manager at New Relic in July 20232

    Skills and Interests

    • Passionate about accessibility, sustainability, and ethical technology
    • Has experience in technical support and customer experience management12

    Career Path

    • Was interviewed, trained, and mentored at New Relic before taking on her current senior role2
    • Appears to have progressed within New Relic, moving into a management position in customer support2

    Education

    • Attended Epicodus, likely for technical training1

    Location and Network

    • Based in Portland1
    • Has over 500 connections on LinkedIn1

    Masen seems to be a professional who has grown within New Relic, focusing on technical support and customer experience. Her progression to a senior management role suggests she has demonstrated strong skills in these areas.

    Highlights

    Washington DC's 500 Most Influential People of 2024 - Washingtonian

    Related Questions

    What are Masen Matthews' main responsibilities as Senior Customer Experience Manager at New Relic?
    How long has Masen Matthews been with New Relic?
    What specific projects has Masen Matthews led in Global Technical Support?
    What is Masen Matthews' background before joining New Relic?
    How does Masen Matthews contribute to New Relic's culture and values?
    Masen Matthews
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    Location

    Portland, Oregon, United States