Emerson College

Dominican University of California

Pursuing a career in Historic Preservation

Provided support as a Talent Assistant for Colossal Clusterfest 2017 at Civic Center. Comedy Central and Jerry Seinfeld host this recurring summer festival celebrating comedy and music. Worked in the South Park Promotional section handling talent needs, promoting the brand and assisting festival goers with all needs.  Required conflict resolution and logistical event planning skills and problem-solving in a fast-paced yet fun environment. Headliners included: Jerry Seinfeld, Sarah Silverman, Fred Armisen, Kevin Hart, Ice Cube, Bill Burr and Maya Rudolf.

Elevate Staffing

Event Staff

Contract Administrative Assistant, Project Assistant and creative assignments with local Marketing, Tech Start-ups and Corporate Retailers.  Last assignment: Lemnos Labs, a Venture-Capital business dedicated to funding, hosting and mentoring new start-ups.  Located in the Dogpatch District, this unique warehouse is an incubator for innovation and creativity. Assisted the Project Manager as the temporary Operations Associate while the FT OA took vacation leave.  Manage the overall operation of the warehouse from vendor contacts to inventory, research new vendors,  greet and alert team of visitors, collect and distribute mail, run errands, lunch coordination and special event assistance.

80Twenty

Project Coordinator

Current Contracts: GLSEN,  (Manhattan, NY), Blu Condominiums (Action Property Management, Inc) and Paramount Apartments (Related Rentals)

Assist the Director of Communications and a small team with event planning, social media tracking, research, team projects, weekly staff meeting management and organization of the department. Planning and building the red carpet slideshow for the annual Respect Awards. 

Engage clients in a variety of fast-paced, professional properties in and around San Francisco. Responsibilities include, but are not limited to: 

Greet arriving guests and assist with all needs at arrival and departure
Successfully manage a high volume of incoming calls
Create and alter reservations daily using Yardi Systems
Oversee all guest arrivals and departures smoothly
Establish a report with staff, guests and management
Act as the property representative and expert of it's surrounding area to assist all guests
Knowledge of travel, event coordination and administrative tasks is paramount
Worked graveyard, swing and mornings for both clients

Provide upscale administrative duties for San Francisco Bay Area's top clients through recruitment staff at Robert Half. Assignments are temporary to permanent and vary industry from technology to property management.

Robert Half

Communications Assistant

Assisted as a Brand Ambassador for the Facebook Occulus VR demo. Promoted the product to international and Domestic visitors, staff, vendors and interested consumers.  Assisted with inquiries and provided general promotion of the variety of virtual reality products.  Worked on-site at Moscone North in San Francisco for the two day event.  All other duties as assigned.

The Hype! Agency

Freelance Event Staff

Provide feedback and support for all new submissions. Review all submissions before manual editing stage. Submit all to supervisor for approval. Provide necessary input to editors, designers and engineers.

Hackster.io

Project Assistant

Within three weeks of opening day, a Curator's Circle Membership was sold to a new member which was a milestone. First Membership Assistant to do so. Selected by upper level management to interview members during a week project prior to opening day. Solicited the most interviews at 20 per shift. Provided Membership support, exemplary customer satisfaction along with membership renewal, retention and all duties as assigned by the Membership  and Visitor Services Department.

SFMOMA San Francisco Museum of Modern Art

Membership Assistant I

Full Description upon signing offer letter - Begin August 3, 2015

WeWork

Front Desk Associate

Customer Service Support Team Member. Support the operations team. Answer customer queries via email, troubleshoot, complete daily tasks and assignments. Provide overall back-up to couriers and management team. Provide the user support with assistance on escalated jobs. Communicate and trouble shoot the needs of Merchants and Customers. Contract position extended to Lead and Trainer.

Postmates

Escalated Jobs Lead/Trainer

Execute the on-floor programs and product initiatives at the retail level to drive sales growth. 

Ensure that our product is optimally placed, properly sized and merchandised 

Educate store personnel on all product and seasonal programs 

Share product-level insight with stakeholders 

Align our on-floor strategies with the customer to drive the profitability of a product segment 

Maximize our retail presence by negotiating optimal real estate and square footage 

Ensure stock replenishment and size integrity on the selling floor 

Execute in-store collateral 

Drive sales plans by door Qualifications

Data entry to set up styles, write purchase orders, and track receipts

Build and maintain the assortment tool by category; manage activation of assortment in relevant systems

Provide reporting and analytical support to category leads to assess business opportunities and risks

Manage promo pricing and price changes

Maintain line selections across numerous systems

Support in-season management - work with Supply Planning to manage on-time receipts and receipt shifts

Work cross-functionally to ensure delivery of floor-set communication and seasonal selling tools

Assist in preparing materials for critical internal/external meetings

Support competitive mapping activities

Daily maintenance of garment samples and samples apparel closet

Manager continues to solicit when openings for contractors are available.  Selected as one of two team members to continue working after down-sizing the original team of four.

Levi Strauss & Co.

Sample Coordinator (Contract)

Gap Foundation - Program Assistant. Month-long assignment working with Excel and Cybergrants to update their grantee information. 

Sample Coordinator - Levi Strauss. Maintenance of merchandise samples,detailed reports and data entry, daily organization of garment closet.

Citibank Promotional Associate demanded a high level of enthusiasm to promote the current campaign. 

Digital Essence is a global media and advertising agency where administrative and department support required front desk coordination, mail distribution along with redistribution of incoming calls to staff.

Visual Merchandise Associate for Diesel requires hands on coordination of floor plan according to the Visual Merchandise Manager. 

Implement the direct recommendation of corporate buyers in terms of store displays as well as organize the inventory room.

Independently track daily shipment collection and requisition while working closely alongside the shipping staff of Bloomingdales/Gucci. 

Maintenance of the boutique and secondary inventory space. 

Have a working knowledge of all Department codes, placement and warehouse protocol. 

Administrative Support for GoPro, a high-end Camera Company geared those in adventure sports and activities. 

Provide support during the coordination of the quarterly cycle count demanding full schedule flexibility and support.

Consistent upkeep of Live Warehouse Shipments and Store to Store to Transfers on a weekly basis. 

Assist the sales team daily with collection, research and tracking of product as needed.

Provide daily updates of all incoming merchandise in order to coordinate with Sales Associates and display items and along with the necessary back stock of product. 

Position requires heavy physical demands such as the ability to carry 30-40lbs, lift, stand and walk large distances. 

All other administrative duties as assigned per the Manager of Inventory and Sales and the Boutique Store Manager.

24 Seven Talent, Inc.

Freelance Associate

In full control of the day to day operations of a Coworking technology space providing support, resources and workshop services to the public. 

Assist Coworking members, coordinated conference space rentals and assisted with the bi-monthly First Friday Art Opening event. 

Work directly with artists in preparation for each opening reception. 

Provide administrative assistance to the Founder and Technology Coaches. 

Prepare event financials and weekly reports for staff meetings.

Supply the company accountant bi-weekly regarding event financials and monthly costs including payment of workshop instructors. 

Coordinate weekly workshops, workshop weekends and assisted instructors in planning their events as well as provided on-site assistance. 

Maintain and update social media networks and prepared a weekly update for members. 

All other on-site event and administrative duties as assigned.

Tech Liminal

Event Coordinator

Assistant to the CEO of a gardening website start-up. 

Provide research on gardening, responded to emails from clients and members. Maintained social networks and all other duties as assigned.

Light coding projects, state garden extension center research and implementation of planting calendars

Develop a mastery of agriculture and gardening techniques

Update and respond to social media sites, content management, and provide customer support and care to paid and non-paid members

SproutRobot

PT Jill of all Trades

Facilitate the full inclusion of individuals with disabilities in the recreation, volunteer, and employments sites of their choosing. 

Create and use natural supports and supports client in a person centered manner. 

Design and produce an approved curriculum for six months of training including but not limited to: job site visits, safety awareness, on-site work preparation and skill-building while they access their community. 

Promote full engagement of each client in each activity and recognize unusual or threatening conditions related to persons with disabilities and resolve issues if necessary. 

Monitor client progress through case notes and complete Special Incident Reports as needed.  

Retention of First Aid/CPR/AED certification required, along with all other assigned on-site reports.

Toolworks

Community Integration Specialist

The mission of Ashland Supportive Housing is to provide clients with a sense of dignity and a quality of life beyond the means of a nursing home.  

Provide direct care service to clients with severe disabilities. Meal preparation, communication with off-site staff, family of clients, on-call physicians and hospital staff. 24-36 hour hospital shifts were required if clients entered the ER. 

Duties include planning daily outings, monthly events and summer camp.  

On a daily basis, duties include the following: 24-hour laundry service, 3X daily meal preparation, medicine dispensing, and one on one care-giving along with 24-hour supervision.  Acquired a 1:1 full-time shift assisting a Deaf adult with Down’s syndrome, who recently underwent surgery for a suprapubic catheter, and assisted in implementing a comprehensive training system.
  
Provided support for two disabled adults with early on-set Alzheimer’s,Dementia, OCD, Hypertension, Down’s syndrome and a compromised immune system. 

All staff are required to retain a current CPR/First AID certified along with OIS training in restraints and practical care of developmentally disabled adults.  

Sign Language and other skills are greatly encouraged.

Ashland Supportive Housing and Community Outreach

Caregiver

Provide excellent customer service to members by engaging them in conversation regarding their thoughts on the current season.  Lounge hosts must see all plays by mid-season and be prepared to discuss them with members each shift.  Act as a bartender and server to all members.  Renew memberships upon request and provide members with support as needed.  Accompany each OSF member on a journey to seat satisfaction by rescheduling call backs and selling tickets for the upcoming 2010 season.  Study and become familiar with every aspect of the company, the upcoming season and the gentle nuances of box office ticket sales.  Report to Member Ticket Sales Supervisor for questions or concerns when needed.

Oregon Shakespeare Festival

Membership and Marketing

Community Services Planning Council  
Sacramento, California 
Senior Program Associate  

October 2007 - February 22, 2008 

	•Perform a variety of communications and administrative tasks 
         to support boards and commissions 
	•Develop and implement outreach strategies  
	•Draft reports, correspondence, and other materials on behalf of advisory boards
 

Breaking Barriers Community Services Center  
Sacramento, California Support Navigator Advocate Program Coordinator/Volunteer Recruitment/Development Coordinator

August 2006 - October 2007

Provide daily support to low-income clients with HIV/AIDS and Breast Cancer 
Mentor and schedule volunteers 
Organize fundraisers, draft grant applications, solicit donations, attend Community Meetings & Associations, and Board Meetings
Event lead for the agency's annual fundraiser tasked with the procurement of donations, sponsorships, venue confirmation, and promotion
Build the silent auction table and garner all donations
Participate in all community events that benefit the agency and its partners
Coordinate volunteers, update database and solicit new volunteers
Organize a bi-annual Volunteer Celebration as the Event Planner which includes: venue selection, donations and prizes for volunteers and all planning needs
All administrative, public relation and support duties assigned by the Executive Management team

Breaking Barriers Community Services Center - Community Services Planning Council

Development Coordinator/Direct Support - Senior Program Associate

Provide Administrative support to three department heads of Project Access, a program to support women with disabilities.

Plan, coordinate and confirm all bi-annual off-site conference logistics for the CALCASA staff, state coalition employees, out-of-state attendees, and speakers as well as assistants and caregivers. 

Outline the design, content and illustration for monthly newsletters to update our state employees and grantees with current policy reform and other relevant topics. 

Update the CALCASA website and monitor the ListServ.

Promoted to the Men of Strength Campaign focused on Violence Against Women. Worked directly with the Director of Public Policy to develop materials, set up of an online video conference for a large number of high school students participating in a one-day event. Greeted celebrity guests, coordinated calendar, travel plans performed research to provide services for our disabled attendees. 

Attend all staff meetings, edited and delivered minutes to all staff including the update of our internal website. 

Assist with the Leadership Conference per the Education Department. Provide on-site assistance and act as a liaison to attendees, hotel staff and event team.

All other administrative duties assigned by various departments within the Coalition .

California Coalition Against Sexual Assault

Program Associate

Project Tasks:

    Facilitate games, activ­i­ties, and role-playing with a goal of student retention 
    Assist in the development of a non-traditional curriculum missing from traditional education
    Provide a nur­tur­ing, safe, and fun-loving, learn­ing envi­ron­ment for our stu­dents
    Collaborate with youth and adult staff as well as the Executive Director 
    Design a mag­i­cal and unforgettable expe­ri­ence for every stu­dent
    Supervise high-school aged cabin mentors
    Share unique expe­ri­ences, tal­ents and skills with the com­mu­nity to train future leaders

    Project Qualifications:

    Minimum age of 24
    Experience in human-relations/diversity/cross-cultural edu­ca­tion
    Experience work­ing with chil­dren, espe­cially ages 9–11
    Excellent facil­i­ta­tion skills
    Stamina to work extremely long, but reward­ing hours
    Ability and desire to live and work in a tight-knit, diverse com­mu­nity
    Medical, coun­sel­ing, musi­cal, the­atri­cal, and/or art expe­ri­ence is desired
    Certifications in CPR, Wilderness, First Aid, and life­-guard­ing are desired
    Passion for youth devel­op­ment, social jus­tice, and effective resolution that leads to peace

Mary Magdalene O'Neal