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    Mary Henley

    Director at Central Michigan University, GEAR UP/4S Pathways to Academic Student Success

    Mary Henley is a seasoned professional in the field of Human-Computer Interaction and Psychology, holding a PhD in Human-Computer Interaction and a BSc in Psychology from the University of Bristol.

    With a rich and diverse career spanning various prestigious organizations, Mary has garnered extensive experience as a User Researcher, UX Consultant, Head of Customer Discovery, and more.

    Currently, Mary serves as a Senior User Researcher at the Ministry of Justice UK, contributing her expertise to the domain of user experience within the public sector.

    Throughout her career, Mary has held prominent roles such as Lead User Researcher at the Department for Education, HM Courts & Tribunals Service, Department for International Trade, LexisNexis UK, and more, showcasing her versatility and depth of knowledge in user-centric research and design.

    Mary's professional journey has seen her contribute significantly to organizations like LexisNexis, UK Home Office, Mind Candy, and IG Group, where she has made impactful strides in enhancing user experiences and driving customer insights.

    Her experience as a UX Consultant, Research Associate, Tutor, and Library Assistant underscores her commitment to academia, research, and providing valuable contributions across various domains.

    With a strong educational foundation, coupled with a wealth of hands-on experience in user research, UX design, and customer insights, Mary Henley stands out as a respected professional in the realm of Human-Computer Interaction and user experience.

    Her tenure in a multitude of esteemed organizations reflects her adaptability, expertise, and unwavering dedication to improving user interactions and shaping seamless digital experiences for diverse audiences.

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    Mary Henley
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    Experience

    Director/GEAR UP & Pathways to Academic Student Success at Central Michigan University (Jul 1984 - Present, 39 years 7 months)
    Director at Central Michigan University (1984 - Present, 40 years)

    Education

    B.A.A. in Communication and Media Studies from Central Michigan University (1979 - 1984); MSA in Organizational Leadership from Central Michigan University

    Location

    London, England, United Kingdom