Marshall Sitten

Marshall Sitten is a seasoned communications strategy professional with a strong background in developing and implementing social impact visibility campaigns, focusing on underserved communities and creating compelling narratives to engage target audiences.

With expertise in service design, Marshall has guided organizations, including a prominent global financial institution, in adopting a collaborative, human-centered approach to enhance services for clients and stakeholders by fostering effectiveness and inclusivity.

Recognized as a trusted leader with a track record of achieving impactful results, Marshall excels in cultivating collaborative and innovative teams that garner appreciation from senior executives, peers, and partners alike.

His educational journey includes a Master of Business Administration (MBA) in International Organizations from the University of Geneva, a Bachelor of Arts in Psychology from the University of Maryland, and a diploma from Livingston High School.

Throughout his career, Marshall Sitten has held various key roles such as Senior Vice President of CX Design & Orchestration, Professor of Service Design, Senior Vice President of Impact & Insights - Community Investing & Development, and more at Citi. Additionally, he has served in academic positions at institutions like the School of Visual Arts, New York University Tandon School of Engineering, and the University of Geneva.

Prior to his corporate roles, Marshall founded Flashing12 Communications and worked as a Consultant and Chief Technologist at TSD Communications, Inc., enhancing his expertise in strategic communication and technology integration.