Hochschule Mannheim

Technisches Gymnasium Heidelberg

VP Operations at Mojio

Reporting to the CEO. Responsible for all aspects of Mojio's Operations. CISO / CyberSecurity, Hardware, DevOps, IT, Support, Contracts, PoCs. Chair of the Software Release Board to ensure only quality releases go to customers. Chair of the "Voice of the Customer" or VoC as feedback from a customer is the greatest gift! Data and KPI Driven Management.

Mojio

Vice President Operations & Interim CISO

Responsible of all aspects of Operations, Program Mgmt/Delivery, Tech. Operations, Customer Success, IT, and Partner Integration. Redwood Apps is a start-up company that requires diverse skills, knowledge and flexible context switching.

Redwood Apps, Inc.

Cofounder and COO at Redwood Apps, Inc.

Reporting to the CEO. Responsible of all aspects of Operations and Service Integration. This includes Customer Support, Risk Ops, QA/Release Management, Partner Programs, Production Uptime, DevOps and IT. Flint is a 20-employee start-up company that requires diverse skills and flexible context switching on a daily basis.

Flint Mobile

VP of Operations & Service Integration

Reporting to the CEO. Executive Level position responsible for all aspects of Operations, including the NOC, Support, Customer Service, and CRM. Web sites at http://www.ribbit.com and http://developer.ribbit.com. One of the biggest achievements was single-handedly designing, coding and implementing a hair-trigger monitoring system that would detect issues before our cloud service hosting company and of course, our customers - the famous "Hammer".

VP of Business Operations - Ribbit

Reported to the CEO/Founder. Executive Level position responsible for all aspects of Trendium’s R&D and Software development. Provided Daily and Weekly Engineering Department reports to the Executive Management. Developed Annual Engineering Operating Plan in accordance with Company Operating Plan. Responsible to deliver the award-winning policy-based management software ServicePATH and PerforMAX to help customers consolidate, manage and assure real-time performance and service quality across their networks, systems and applications. Products are deployed at SBC, BCE, T-Mobile, CSX, CableCom and many others.

Trendium, INC.

VP of Engineering

Reported to the President. Executive Level position managing five departments (Development, Project Management Office, Quality Assurance, IT, and Support). Provided leadership to refine key processes and procedures to ensure timely response and project implementation across VoiceRite’s international Operations. Personally responsible for Program and Product Management and the associated lifecycle processes and gate reviews. Implemented the first VoiceRite DRP (Disaster Recovery Plan) in order to provide business continuity.

VoiceRite, Inc.

VP of Operations and Development

In August of 2000, Technology Control Services (TCS) merged with Convergent Networks. 
One of the top 5% employees offered an 18 months employment contract. 
Managing Software Engineering development team of up to 38 developers across seven teams in a very fast-paced, time-to-market driven start-up environment. Providing leadership through coaching, training, motivation and application of a structured but evolving Engineering design development process.

Technology Control Services (TCS) / Convergent Networks

Director of Engineering, Call Control and Network Management

Reported to the GM. Managed software development of an engineering staff of up to 21 developers delivering CO-Grade, real-time telephony products and Middleware. Service development included Single Number Service (SNS), Pre- and Post-Paid Calling Cards, Voice Activated Dialing (VAD), Access Switch, Student Registration, and NYC Permit Coordination. Responsible for maintaining all VICORP West Coast customers and managing all aspects of VICORP’s Campbell, CA office.

Precision Systems, Inc. (PSI) / Vicorp, Inc.

Director of Applications Engineering and West Coast Operations

Reported to the Director of Engineering, Developed Microcomputer Systems used in very fast Actuator/Sensor-Area Bus-Systems using RS485-Transceivers.

Markus Hummel