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Mark Whitby
Digital Transformation & Change Director at CAPITA PENSION SOLUTIONS LIMITED
Mark Whitby is a technology and change director with a strong background in leading digital and technology services at various organizations.
He has a focus on improving customer experience and engagement through business process re-engineering and Robotic Process Automation (RPA).
Mark has a history of delivering large complex changes in insurance, savings, and investments within matrix organizations.
His skills include digital retailing, change management, program management, and expertise in financial services.
Mark Whitby holds a 2:1 degree in Politics & Modern History from The University of Manchester.
He has held key positions at companies like Capita Pension Solutions, Aviva, and Asda Walmart, showcasing his diverse experience in risk management, technology, and change leadership.
