Mark Switaj

Mark Switaj is the Founder and former CEO of Roundtrip, a company specializing in healthcare transportation solutions. He has played a pivotal role in addressing transportation barriers that affect access to healthcare, particularly for vulnerable populations. Under his leadership, Roundtrip has become a significant player in the non-emergency medical transportation (NEMT) sector, partnering with major healthcare organizations across the United States.

Professional Background

• Founder & CEO of Roundtrip: Switaj founded Roundtrip in January 2016 and has been instrumental in developing its software solutions that streamline the coordination of patient transportation. The platform connects users with a nationwide network of NEMT providers, enhancing efficiency and reducing patient no-shows.13
• Previous Experience: Before founding Roundtrip, he held various leadership roles, including Chief Operating Officer at Envision Physician Services and Manager of Business Development at American Medical Response. His extensive background in operations and business development has equipped him with the skills necessary to lead a high-growth organization in the healthcare sector.34

Education

Switaj holds a Bachelor’s degree in Management from Boston College and an MBA focused on Healthcare from Georgetown University McDonough School of Business.45

Leadership Philosophy

Switaj emphasizes the importance of diversity and inclusion within his company. He believes that fostering an inclusive environment starts from the top and is vital for organizational success. His commitment to these values is reflected in Roundtrip's culture and operational strategies.4

Recent Developments

In February 2024, Switaj announced his transition from CEO to Chairman of the Board as Sam Farmer took over as CEO. This change marks a new chapter for Roundtrip as it aims for profitability and continued growth in its mission to improve access to healthcare through innovative transportation solutions.12

Personal Insights

Switaj is known for his candid approach to leadership, often sharing personal experiences that highlight the importance of authenticity in professional settings. His journey includes overcoming challenges related to his identity, which has shaped his perspective on workplace culture and inclusivity.4

Overall, Mark Switaj's contributions to healthcare transportation through Roundtrip have made a significant impact on how patients access care, reflecting his dedication to improving health outcomes for all.