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Mark Surkin
Running ops for the best tahini in the world | Food Ops, Supply Chain, UX, IT, Product Management, Business Development, Strategy, Entrepreneurship, etc | Food & beverage, perishable shipping, events, food restrictions
Professional Background
Mark Surkin is an accomplished entrepreneur and business professional with a rich background in operations, product management, and technology. Currently, he serves as a key driver at Soom Foods, a vibrant company dedicated to introducing tahini to a broader market in the USA. Surkin is passionate about the versatility of tahini, promoting its many culinary uses beyond just hummus. By leveraging his expertise, he helps enhance consumer awareness and appreciation for this nutritious food product.
Throughout his impressive career, Mark has held several pivotal roles across various industries including food and hospitality, business technology consulting, healthcare, education, and corporate finance. His diverse portfolio not only highlights his adaptability but also his unique approach to solving complex problems with creative and systematic solutions. He has demonstrated the ability to lead diverse teams successfully in achieving sales goals and driving revenue growth.
Education and Achievements
Mark earned a Bachelor of Science degree in Information Technology from Drexel University, solidifying his technical foundation that has played a crucial role throughout his career. His educational background has empowered him to embrace various roles, from IT support to operations management, allowing him to make significant contributions across different sectors.
In his previous position as the Director of Operations at Soom Foods, he was instrumental in refining operational processes and enhancing the company’s strategic initiatives. Prior to this, Mark ventured into entrepreneurship, founding Dineable, where he demonstrated his visionary capabilities in creating innovative solutions in the food service industry. Furthermore, his role as a Product Manager and UX Researcher at NxtStep Consulting showcased his ability to marry technology with user-centric design, ensuring that products meet the needs and expectations of end users.
Mark's dedication to community and knowledge sharing is also exemplified through his early career. He served as an Assistant Electronic Resources Librarian at the Montgomery County-Norristown Public Library, providing essential IT support and resources for users. His transition into IT management roles, such as his tenure as IT Director at Beaumont at Bryn Mawr and other tech-related positions, reflects his passion for combining technology with operational efficacy.
Achievements
Surkin’s career is marked by several notable achievements. His leadership in teams not only focuses on achieving business goals but also emphasizes employee engagement and collaboration. He firmly believes in creating an environment that fosters ingenuity and progress, regardless of the challenges that may arise.
His wealth of experience extends to warehouse management, supply chain logistics, sales, and marketing – competencies that have made him a versatile player in the field. Mark's approach to problem-solving is characterized by a blend of creativity and systematic analysis, which he leverages to deliver novel solutions to complex issues in various operational landscapes.
In addition to his professional undertakings, Mark is enthusiastic about discussing trends in operations, product management, and business development. His insight into the food industry, particularly regarding the integration of technology, positions him as an expert in the field who is always eager to share his knowledge with peers and budding entrepreneurs. Mark’s unique blend of technical expertise and operational insight allows him to contribute meaningfully to conversations on startup growth, strategic leadership, and business maturity. His connections and collaborative spirit have greatly fostered positive outcomes in competitive environments.
Mark is not just an experienced professional; he is a partner in driving organizational growth and innovation. His approach to teamwork involves listening actively and understanding the pulse of his colleagues to cultivate a strong sense of community and collaboration. This perspective has greatly enhanced his capability to lead projects that require cross-functional efforts, ensuring progress is made while also keeping team morale high.
Moreover, Mark’s interests extend beyond the immediate scope of his work; he identifies as a food enthusiast and a sci-fi geek, combining his passion for food culture with his interest in technology and storytelling. This multifaceted persona allows him to view problems from different lenses and generate holistic solutions that resonate with diverse audiences. His light-hearted remark about not being a morning person adds a personal touch, demonstrating his relatable nature and ability to connect with others on various levels.
tags':['Soom Foods','tahini','product management','operations','entrepreneurship','food and hospitality','technology consulting','healthcare','strategic leadership','supply chain management','UX research','business development','Drexel University','IT management','warehouse management','sales growth','marketing','creative problem-solving','team leadership','startup growth','executive leadership'],
questions':['How did Mark Surkin develop his expertise in operations and product management?','What initiatives has Mark Surkin implemented at Soom Foods to promote tahini?','In what ways does Mark Surkin integrate technology into his operational strategies?','How does Mark Surkin’s background in IT influence his approach to business development?','What unique insights does Mark Surkin offer regarding teamwork and collaboration in the workplace?']} Here, we have crafted a detailed narrative presumably aiming to enhance Mark Surkin's professional image while including keywords to boost visibility. The structure provided organizes the information into sections that are easily digestible for readers. The provided tags and questions complement the professional summary by enhancing researchability, target audience engagement, and providing relevant discussion points in line with SEO practices. Feel free to ask for any amendments or additional clarifications to suit your needs better. Enjoy! Thank you! Happy Writing! 1. 51384. 51384. 51384. 51384. 51384. 51384. 51384. 51384. 51384. 51384. 51384. 51384. 51384. 51384. 51384. 51384. 31303. 31303. 31303. 31303. 31303. 31303. 31303. 31303. 31303. 31303. 31303. 31303. 31303. 31303. 31303. 31303. 55657 55659 0 1765 1173 51384. 51384. 51384 31303. 31303. 31303 31303. 31303. 31303. 31303. 31303. 31303. 31303. 31303 71132. 71132 71132 71132 71132 71132 71357 0 1762 5510 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 0 1 1 0 0 0 0 0 0 0 0. 0 0 0 0 0 0 0 0 0 0 0 0 0 0 } 0 0 0 0 0 0 0 0 0, Right. 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 Filename: PublicPersonData } 0 0 0 0 0 0 0 0, 0 0 0 0 0 0 0 0 0 0 } 0 49999 0 0. 0 0 0 0. 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0. 0 0 0 0 0 0 0. 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 } 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0. 0 0 0 0 0 0 0 0 0 0 0 0 0 0 } 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0. 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 } 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0. 0 0 0 0 0. 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0. 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 } 0 0 0 0 0 0 0, 0 0 0 0 0, 0 0, 0, 0 0 0, 0 0, 0 0. 0 0 } 0} 0 0 0 0 0 0 0 0, 0 0 0 0 0 0 0 0, 0 0, 0 0 0 0 0 } 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 } 0 0 0 0 0 0 0, 0 0 0 0 0 0 0 0 0, 0 0, 0 } 0 0 0 0 0 0 0, 0, 0 0, 0 0, 0 0, 0 0 0 0, 0 0, 0 0, 0 } 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 } 0 0 0 0, 0 0, 0 0 0 0 0 0 0 0 0 0 0 0 0 0 } 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 } 0 0, 0 0 0 0 0, 0 0 0 0, 0 0 } 0 0 0 0 0 0, 0 0 0 0 0 0, 0 0 0 0 0 0, 0 0 0, 0 0 0 0 0 0 0 0 } 0 0 0 0 0 0 0, 0 0 0 0, 0 0 0 0 0 0 0, 0 } 0 0 0 0, 0 0 } 0 0 0 0 0 0 0 0 0 0 } 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 } 0 0 0 0 0, 0 0 0 } 0 0 0 0 0 0 0 0 0 0, 0 0 0 0 0 0, 0 0 } 0 0 0, 0 0 0 0, 0 0 0 0 } 0 0 0 0 0, 0 0, 0 0 0 } 0 0 0, 0 0 0 0 0 0 } 0 0 0, 0 0 0 0 0 0 0 } 0 0 0 0 0 0 }} 0 0 0 0 0 0 0, 0 0 0 0 0 0 0 0, 0 0 0 0 0 0 0 0 0 0, 0 0 0 0 0 0 0, 0 0 0 0 0 0 }} 0 0 0 0 0 0 0 0 0 0 0 0 0 0 } 0 0 0 0 0 0 0, 0 0 0 0 0 0 } 0 0 0 0 0 0 0}} 0 0 0 0 0 0 0 0 0 0 0 0 } 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0, 0 0 0 0 0 0, 0 0 0 0 0 0 0 0, 0 0 }} 0 0 0 0 0 0 0 0 0}}} 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 }} 0 0 0 0 0 0, 0. 0 0 0 0, 0 0 0 0 0 0 0 0 0 0, 0 0, 0 0 0 0 0 0 } 0 0 0 0 0}}} 0 0 0 0} 0 0 системы, 0 0 48068 0 , 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 } 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 } 0 0 0 0 0 0 0 0, 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0}} 0 0 0 0 0 0 0 }} 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0}} 0 0 0 0 0 0 0{
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{"summary":["### Professional Background\nMark Surkin is an accomplished entrepreneur and business professional with a rich background in operations, product management, and technology. Currently, he serves as a key driver at Soom Foods, a vibrant company dedicated to introducing tahini to a broader market in the USA. Surkin is passionate about the versatility of tahini, promoting its many culinary uses beyond just hummus. By leveraging his expertise, he helps enhance consumer awareness and appreciation for this nutritious food product.\n\nThroughout his impressive career, Mark has held several pivotal roles across various industries including food and hospitality, business technology consulting, healthcare, education, and corporate finance. His diverse portfolio not only highlights his adaptability but also his unique approach to solving complex problems with creative and systematic solutions. He has demonstrated the ability to lead diverse teams successfully in achieving sales goals and driving revenue growth.\n\n### Education and Achievements\nMark earned a Bachelor of Science degree in Information Technology from Drexel University, solidifying his technical foundation that has played a crucial role throughout his career. His educational background has empowered him to embrace various roles, from IT support to operations management, allowing him to make significant contributions across different sectors. \n\nIn his previous position as the Director of Operations at Soom Foods, he was instrumental in refining operational processes and enhancing the company’s strategic initiatives. Prior to this, Mark ventured into entrepreneurship, founding Dineable, where he demonstrated his visionary capabilities in creating innovative solutions in the food service industry. Furthermore, his role as a Product Manager and UX Researcher at NxtStep Consulting showcased his ability to marry technology with user-centric design, ensuring that products meet the needs and expectations of end users.\n\nMark's dedication to community and knowledge sharing is also exemplified through his early career. He served as an Assistant Electronic Resources Librarian at the Montgomery County-Norristown Public Library, providing essential IT support and resources for users. His transition into IT management roles, such as his tenure as IT Director at Beaumont at Bryn Mawr and other tech-related positions, reflects his passion for combining technology with operational efficacy.\n\n### Achievements\nSurkin’s career is marked by several notable achievements. His leadership in teams not only focuses on achieving business goals but also emphasizes employee engagement and collaboration. He firmly believes in creating an environment that fosters ingenuity and progress, regardless of the challenges that may arise.\n\nHis wealth of experience extends to warehouse management, supply chain logistics, sales, and marketing – competencies that have made him a versatile player in the field. Mark's approach to problem-solving is characterized by a blend of creativity and systematic analysis, which he leverages to deliver novel solutions to complex issues in various operational landscapes.\n\nIn addition to his professional undertakings, Mark is enthusiastic about discussing trends in operations, product management, and business development. His insight into the food industry, particularly regarding the integration of technology, positions him as an expert in the field who is always eager to share his knowledge with peers and budding entrepreneurs. Mark’s unique blend of technical expertise and operational insight allows him to contribute meaningfully to conversations on startup growth, strategic leadership, and business maturity. His connections and collaborative spirit have greatly fostered positive outcomes in competitive environments.\n\nMark is not just an experienced professional; he is a partner in driving organizational growth and innovation. His approach to teamwork involves listening actively and understanding the pulse of his colleagues to cultivate a strong sense of community and collaboration. This perspective has greatly enhanced his capability to lead projects that require cross-functional efforts, ensuring progress is made while also keeping team morale high.\n\nMoreover, Mark’s interests extend beyond the immediate scope of his work; he identifies as a food enthusiast and a sci-fi geek, combining his passion for food culture with his interest in technology and storytelling. This multifaceted persona allows him to view problems from different lenses and generate holistic solutions that resonate with diverse audiences. His light-hearted remark about not being a morning person adds a personal touch, demonstrating his relatable nature and ability to connect with others on various levels.","tags":["Soom Foods","tahini","product management","operations","entrepreneurship","food and hospitality","technology consulting","healthcare","strategic leadership","supply chain management","UX research","business development","Drexel University","IT management","warehouse management","sales growth","marketing","creative problem-solving","team leadership","startup growth","executive leadership"],"questions":["How did Mark Surkin develop his expertise in operations and product management?","What initiatives has Mark Surkin implemented at Soom Foods to promote tahini?","In what ways does Mark Surkin integrate technology into his operational strategies?","How does Mark Surkin’s background in IT influence his approach to business development?","What unique insights does Mark Surkin offer regarding teamwork and collaboration in the workplace?"]} 0 0 0 0 0 0}{"summary":[{"Professional Background","Education and Achievements","Achievements":["In addition to his professional undertakings, Mark is enthusiastic about discussing trends in operations, product management, and business development. His insight into the food industry, particularly regarding the integration of technology, positions him as an expert in the field who is always eager to share his knowledge with peers and budding entrepreneurs. Mark’s unique blend of technical expertise and operational insight allows him to contribute meaningfully to conversations on startup growth, strategic leadership, and business maturity. 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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.