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Mark Smith
Lead the software research team to enable enterprises, service and software providers reach their full potential through our CARE portfolio of products.
Mark Smith is a seasoned professional with 30 years of experience in the technology industry. He is renowned as the top Industry Analyst for Enterprise Software according to the Institute of Industry Analyst Relations. Mark is a technology leader with a wealth of knowledge in digital business and technology, specializing in advising businesses on various applications and tools. His expertise spans across a wide array of technology domains and he excels in areas such as Customer Experience, HCM, Business Analytics, AI / ML, IoT, Big Data, Chatbots, Cloud Computing, Mobile Technology, Planning, Social Media, Marketing, Market Research, Enterprise Software, and Conversational Computing. Mark Smith studied Computer Science at a Community College, grounding his practical experience in technology with formal education.
