Mark Shreve

Mark Shreve is a Principal Pilot Consultant at LinkedIn, based in the New York City Metropolitan Area.1 He has been with LinkedIn since November 2018, starting as a Customer Success Manager and progressing to his current role, which he has held since October 2020.1

Professional Experience

Mark's career at LinkedIn includes:

• Principal Pilot Consultant (October 2020 - Present): In this role, he partners with LinkedIn Sales Solutions' enterprise customers to lead program engagement, adoption, change management, and Deep Sales during pilot engagements.1

• Enterprise Customer Success Manager (August 2019 - October 2020): He worked with Enterprise customers to ensure Sales Navigator was driving results in their business.1

• Customer Success Manager (November 2018 - August 2019): Mark focused on understanding customers' unique goals and collaborating on their subscriptions to achieve phenomenal results.1

Skills and Responsibilities

As a Principal Pilot Consultant, Mark:

• Creates and implements strategies and best practices for new customer partnerships
• Focuses on achieving quick time-to-value for customers piloting LinkedIn Sales Navigator
• Works with high size-of-prize customers across new and existing business lines
• Maintains a 96% pilot renewal rate
• Leads within LinkedIn's Allyship Academy and serves as a Peer Mentor through the Cultivate Program1

Personal Interests

Mark describes himself as someone who aims to "bring out the best in everyone around me." Outside of work, he enjoys:

• Running (including as a guide for disabled athletes through Achilles International)
• Playing and listening to music
• Reading books
• Watching and discussing movies1

Mark Shreve is based in Brooklyn, New York, and has a diverse background in customer success, client relations, and team leadership across various industries.1