Mark Richards is a highly skilled software engineer and consultant with over 10 years of experience in software development, devops, performance engineering, testing/SDET and service. He holds a BSc in Computer Science with First-class honours from The University of Kent. With a diverse range of experiences across various business types and software roles, he has a strong understanding of the ways software, systems, and people can work together to make great products and keep them going. He has worked as a software engineer at Kaluza and as a former director at Marks Software Limited. Prior to Kaluza, he worked as a senior data engineer at Square Enix, contractor system performance engineer at Qudini Ltd, software contractor at Guardian News & Media, full-stack contractor at ClearScore, contractor at Energized Work and in several other roles at prominent companies such as River Island, BBC, eBay, and Financial Times.